• Resolved nmf101a

    (@nmf101a)


    The text “Continue Reading Post 1”, with a phantom link, is injected into the top of the module Divi Donation Form. When the link is clicked the donation form goes blank.

    Kindly provide me with a fix.

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter nmf101a

    (@nmf101a)

    The issue, which is not resolved, is that the form description does not properly show below the separator – whether it is using the default description or a custom description (class=description). Instead, it is pulling a post title and prefacing it with “Continue Reading”.

    Kindly provide a fix.

    Thank you.

    Plugin Support Ben Meredith

    (@benmeredithgmailcom)

    Hi @nmf101a

    Apologies for the slow turnaround here. I just tried to replicate a similar problem on a test install I have using Divi and GiveWP and was not able to. My hunch here is that some other plugin or perhaps even Divi itself has functionality that is not playing nicely with the content/text section set up in GiveWP’s donation form, here.

    I tried various ways of replicating the problem, and haven’t hit the exact right one yet.

    Are you using a plugin to control External Links? A brief search for clues here led me to the External Links plugin, which adds a tag of data-wpel-link=internal to links on a site, and I’m seeing that tag on the link on your forms. That could be a fruitless search, but I wanted to mention it.

    What is supposed to display in that section is the description put into the form settings, in step one. If there’s an excerpt on the form, it will override that.

    My hunch is that something on your site is customizing that excerpt, which is causing this issue. I made a quick screencast to demonstrate:

    https://somup.com/c3QuqDUsdm

    Let me know if I can clarify further. I’m happy to help.

Viewing 2 replies - 1 through 2 (of 2 total)
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