Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Luckyna San

    (@luckynasan)

    @jhardin01 Hi there! I am sorry you are experiencing this and I can understand how frustrating this must be for you.

    Unfortunately, I was not able to reproduce the issue locally. As you can see from my test, your story passes AMP validation when Web Stories is the only plugin enabled and using a default theme: https://testsite.cmsdevrel.com/web-stories/testing-user-story/

    This indicates the most likely cause is a conflicting plugin or your theme. The best solution for you is to try to triangulate which plugin is the culprit by 1) switching to a default theme 2) disabling half of the plugins and trying to reproduce the issue. If it reproduces, then you know the culprit is in the half that were NOT disabled. If it doesn’t reproduce, then you know the culprit is in the other half. Rinse and repeat.

    On the other hand, if disabling all plugins does not fix the issue then you may want to look at the WP web host setup.

    As this goes beyond the support of Web Stories, we recommend reaching out to your hosting provider for further assistance with debugging this for you. Sorry I dont have better news.

    Thread Starter jhardin01

    (@jhardin01)

    Thank you! I will try these tests.
    The link you send only sent me to my webstory. Can you show me the link where it was validated with no issues?

    I will try these suggestions and see if I can get somewhere.

    What is the WP web host setup? what would I need from there

    Plugin Support Luckyna San

    (@luckynasan)

    @jhardin01 My apologies, I meant to link you out to the AMP test where it validated: https://search.google.com/test/amp/result?id=k0MhcHVJO6kko8lbAH54dQ

    What is the WP web host setup? what would I need from there

    You’ll want to take ask your hosting provider to help you take a look at your site set up and help you debug further if you are unsuccessful with the plugin/theme tests.

    Good luck!

    Thread Starter jhardin01

    (@jhardin01)

    Thank you, much appreciated.

    What default theme did you use so I may test with the same one?

    Thread Starter jhardin01

    (@jhardin01)

    Could you let me know the theme you used to test? I’ve tried 2016 and still get the errors. If I can mimic your test, then I might be able to have luck

    Plugin Support Luckyna San

    (@luckynasan)

    @jhardin01 I used Twenty Twenty-One theme.

    Thread Starter jhardin01

    (@jhardin01)

    Could I ask one more thing just to make sure I’m doing it correctly?

    I have switched to twenty twenty one theme, I have all plugins disabled except webstories, but I do not get the same valid results like you.

    I am copying one of the story URL’s into the test link, like below
    https://jordibhealthandfitness.com/web-stories/essential-oils-for-headache-relief/

    that is correct?

    My host said everything looked good on their end.

    Plugin Support Luckyna San

    (@luckynasan)

    @jhardin01 In checking your source code, it doesn’t appear you’ve disabled all plugins. For example, I see you still have RankMath activated.

    Perhaps you could ask your host for assistance with creating a temporary new WordPress install and only activate Web Stories there to see if the same issue occurs.

    Plugin Support Luckyna San

    (@luckynasan)

    @jhardin01 We’ll close the topic here but if you have any other questions about the Web Stories plugin feel free to open a new topic. Thanks!

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Continued Problems with AMP Web Stories’ is closed to new replies.