continuity of subscription after change of stripe account

  • davidpp22

    (@davidpp22)


    3 years ago

    Hello,

    I use Restrict Content Pro in connection with stripe for recurring subscriptions for my site.

    It turns out that I am moving from France to Canada. So I have to change my stripe account to open a Canadian one, which I just did. Stripe migrated my customers from my old account to the new one. However, the question I have is: how do I link customers on my new stripe account to their RCP subscriptions so that direct debits continue?

    Thank you for your answer.

    David`

    • This topic was modified 3 years ago by davidpp22.
    • This topic was modified 3 years ago by davidpp22.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor highprrrr

    (@highprrrr)

    Hi David,

    Apologies for the delayed response.

    I’ve asked around to some colleagues and it sounds like there’s just no easy solution here. Unfortunately I think you’re going to have to ask your customers to re-register =[

    obertscloud

    (@obertscloud)

    james can you please answer the other support requests please ? thanks

    Thread Starter davidpp22

    (@davidpp22)

    I ended up finding a solution by manually resuming all the subscriptions that were in progress. It was tedious but effective.

Viewing 3 replies - 1 through 3 (of 3 total)
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