Continuous Pop-Up Message: “We’re upgrading your store to ReviewX-v2.0

  • Resolved noni775

    (@noni775)


    2 months, 3 weeks ago

    Hello ReviewX Support Team,

    I’m experiencing an issue with the ReviewX plugin where a pop-up message continuously appears on my site. The message reads:

    “We’re upgrading your store to ReviewX-v2.0. Please be patient; the process will only take a few minutes. Once the synchronization is complete, you’ll be able to enjoy all the new features.”

    This message keeps appearing without any resolution, and the synchronization seems to be stuck. I’ve been waiting for quite some time, but the message doesn’t disappear, and the plugin does not appear to complete the upgrade process.

    Steps to Reproduce:

    1. Install or update ReviewX plugin to version 2.0.
    2. The above pop-up message appears and stays indefinitely, blocking further actions.

    Please advise on how to resolve this issue and allow the upgrade process to complete successfully.

    Looking forward to your help!

    Thank you,
    Maza LK

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Sabbir Mahmud

    (@sadhinsabbir)

    Hi @noni775 ,

    Thanks for reporting the issue and really sorry for the inconvenience.

    We have been already working on this issue for a while now and hopefully it will be sorted within next 2-3 days.

    We are going to release an update in earliest possible time.

    Thanks for your support and cooperation.

    Best regards,

    Sabbir, Team ReviewX

    Plugin Contributor Sakhawat Sifat

    (@sakhawatsifat)

    Hi @noni775

    I hope you’re doing well. Apologies for the delayed response. Have you tried our latest plugin version? If not, please update to the latest version and let us know if you’re still experiencing the issue.

    Thanks for your support and cooperation.

    Best wishes,
    Sakhawat, Team ReviewX

    Plugin Contributor Sabbir Mahmud

    (@sadhinsabbir)

    Hi Guys,

    The latest update should fix the issue. Would you please check and let us know what is the current status?

    Best regards,
    Sabbir, Team ReviewX

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Continuous Pop-Up Message: “We’re upgrading your store to ReviewX-v2.0’ is closed to new replies.

Tags