Contributors now marked “No Access”

  • Up until about a few days ago (when another editor noticed the problem), Contributor users got notifications when their articles were published. Now, they do not, and when I went into a couple of posts to try and check them off to get access again, a red “No Access” appeared beside each of their names. Would anyone know how to fix this problem, or does anyone know whether it’s a ‘bug’ that’s come with this version of WP (5.1.1) and may be fixed in the future?

    I’m with [ redundant link removed ], although the problem is exclusively in the backend, and the appearance of our site is fine.

    Thanks,

    Erica

    The page I need help with: [log in to see the link]

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  • Moderator t-p

    (@t-p)

    although the problem is exclusively in the backend,

    This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you can install plugins, install “Health Check”: https://www.ads-software.com/plugins/health-check/ On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.

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