Contributors or Subscribers see blank reports after upgrade

By default, only admins have access to the reports. Check the settings (Permissions tab) to change that.

Thanks for being so quick in your reply.
I am loving the support like i love the plugin buddy.

However i have already set the permissions level as it should be. Like i said it was working before but not anymore.

These are my settings

Restrict Authors: Yes

Capability: Read

Could you post a screenshot of what they see?

Here you go

sorry missed the link

Screenshot here

And that author has posts that have pageviews associated to them, right?

ofcourse he has one store listing that is being clicked on, viewed , hit since 5+ days, i can bet it got some 50+ clicks yesterday only. some 10-15 today

Just to confirm as an admin i can see this contributors/subscribers page is getting hits since 15 April. i can count 23 .

Okay, we are investigating the issue.

Thank you man!

Any update for me?

This ain’t resolved yet. I think you should have asked me to either start a new ticket or tried to be honest and said , sorry we are unable to fix it.

You know, we have a life beyond this plugin, and support is FREE of charge. If you want priority support, I’ll be happy to send you a link to purchase our premium service.

We’re still looking into the issue.

Take care,
Camu

Yeah i do know and trust me i’m addicted to this plugin now. I can’t believe my site would be complete without this marvelous feature in my dashboard.

Again i must admit i’m planning to buy the premium support and even thought for a small donation to help you buy a coffee , but then the missing reports happened. Well i’ve not changed my mind about the donation.

Also do direct me to the page so i could see different support plans you guys got.

thanks
Tacke care buddy!
Kaiser

While you fix the issue, do you advise me to bring down the plugin version?
i believe it was working with 3.5.7-3.5.9