Contributors or Subscribers see blank reports after upgrade

Please don’t use 3.5.7. It has a bug that might corrupt your data.

I’ve tried plenty of use cases, and I can’t seem to be able to reproduce the issue. Contact us at

https://support.getused.to.it

and I will send you a link to purchase our premium support service. We’re still working on this new service, so it’s not available on the website just yet ??

I had forgot an important thing to mention. The subscribers were seeing reports quite well before i installed a plugin called “Admin Menu Editor Pro”. This plugin hides certain menu options for the set roles.

Could it be possible that it caused the issues?

Could you deactivate it and run some tests?

Unfortunately There isno change.
As i can recall , the plugin started going wayward after i updated it .
The current plugin version is 3.6.1 and i can bet tha 3.5.9 worked great for me.
Should i delete 3.6.1 and re install 3.5.9

I don’t mind loosing the stats data I have now, what i want is a seemless working reports for future as i go live in 2 weeks.

I have sent ya an email for paid support but got no reply since 2 days .
I see ya reply very quick over here than there.

Thanks!

You can simply overwrite the files. Uninstalling will delete all the data.

Tried this too, but it is not working .
When i uncheck the checkbox under permissions , then the contributor can see the stats of whole site quite well, but when i put it so he sees just his post stats only, it stops to work.

What is news about paid support?
Should i be worried that it is not being fixed. i don’t want to deactivate this plugin ??

We’re waiting for your screenshot.

Now I am waiting for your response. I am very tense about this thing and this is just giving me a tough time.
I reverted back to 3.5.9 , but no luck.

??

Sorry I’m superbusy with my day job right now. I’ll take a look as soon as I get some spare time.

What about the paid support you were talking about the other day?

Here is Update

i had probably started using your plugin from 3.5.7 or 3.5.8
Today as i saw other choice , i deleted your plugin, removed its tables from database, did a fresh install of 3.6.2 and it works now.

Great.