conversion error

  • Resolved a11235813

    (@a11235813)


    4 years, 10 months ago

    When I send a text to the chat bot, there is a error message on WordPress debug log.
    The log said “PHP Recoverable fatal error: Object of class stdClass could not be converted to string in /XXXXX/wp-content/plugins/conversation-watson/includes/storage.php on line 530”.

    On the chat bot, there is a message that is set for the “Conversation error message”.

    How can I fix that situation?
    Thank you.

    • This topic was modified 4 years, 10 months ago by a11235813.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Intela-bot Help

    (@intelahelp)

    Hi @a11235813.
    To solve your problem we need extended information about your plugin installation. To get the file with the extended information, follow these steps:

    • Go to your WordPress Dahsboard (sample screenshot)
    • Go to “Watson Assistant” > “Set Up Chatbot” in the left menu (sample screenshot)
    • On the “Set Up Your Chatbot” page go to “Having Issues?” tab (sample screenshot)
    • On the “Having Issues?” tab, download full log file with extended information by following the link (sample screenshot). Don’t publish it openly on sites like WordPress Forums as it may contain sensitive information.
    • Send email with description of your issue and attached file to [email protected]
    Plugin Author Intela-bot Help

    (@intelahelp)

    Hello @a11235813.

    We haven’t heard from you recently.
    Do you still have any questions or need our assistance?
    We will gladly help you.

    Plugin Author Intela-bot Help

    (@intelahelp)

    Topic was in a Waiting state for longer than 7 days, Topic was automatically resolved

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘conversion error’ is closed to new replies.