• Resolved lfedele

    (@lfedele)


    Dear support,
    unfortunately, from quite long, WooCommerce orders are not tracked, could you help, please? Everything is up to date.

    Please find below my system report.

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.carbotti.it
    Site address (URL): https://www.carbotti.it
    WC Version: 6.0.0
    REST API Version: ? 6.0.0
    WC Blocks Version: ? 6.3.3
    Action Scheduler Version: ? 3.3.0
    WC Admin Version: ? 2.9.4
    Log Directory Writable: ?
    WP Version: 5.8.2
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: it_IT
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.26
    PHP Post Max Size: 150 MB
    PHP Time Limit: 180
    PHP Max Input Vars: 12000
    cURL Version: 7.80.0
    OpenSSL/1.1.1m
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.36-log
    Max Upload Size: 150 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 6.0.0
    WC Database Prefix: wpcrb_
    Dimensione totale database: 316.27MB
    Dimensione dati database: 250.56MB
    Dimensione indice database: 65.71MB
    wpcrb_woocommerce_sessions: Dati: 25.06MB + indice: 1.06MB + motore InnoDB
    wpcrb_woocommerce_api_keys: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    wpcrb_woocommerce_attribute_taxonomies: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wpcrb_woocommerce_downloadable_product_permissions: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
    wpcrb_woocommerce_order_items: Dati: 0.34MB + indice: 0.13MB + motore InnoDB
    wpcrb_woocommerce_order_itemmeta: Dati: 3.52MB + indice: 3.03MB + motore InnoDB
    wpcrb_woocommerce_tax_rates: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
    wpcrb_woocommerce_tax_rate_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    wpcrb_woocommerce_shipping_zones: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_woocommerce_shipping_zone_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    wpcrb_woocommerce_shipping_zone_methods: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_woocommerce_payment_tokens: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wpcrb_woocommerce_payment_tokenmeta: Dati: 0.05MB + indice: 0.03MB + motore InnoDB
    wpcrb_woocommerce_log: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wpcrb_actionscheduler_actions: Dati: 1.25MB + indice: 0.91MB + motore InnoDB
    wpcrb_actionscheduler_claims: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wpcrb_actionscheduler_groups: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wpcrb_actionscheduler_logs: Dati: 1.52MB + indice: 0.47MB + motore InnoDB
    wpcrb_adtribes_my_conversions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wpcrb_aiowps_events: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_aiowps_failed_logins: Dati: 0.08MB + indice: 0.00MB + motore InnoDB
    wpcrb_aiowps_global_meta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_aiowps_login_activity: Dati: 0.08MB + indice: 0.00MB + motore InnoDB
    wpcrb_aiowps_login_lockdown: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_aiowps_permanent_block: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_awb_critical_css: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wpcrb_commentmeta: Dati: 0.13MB + indice: 0.16MB + motore InnoDB
    wpcrb_comments: Dati: 1.52MB + indice: 1.30MB + motore InnoDB
    wpcrb_csp3_subscribers: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_cspv5_pages: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_dlm_order: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_dlm_order_customer: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wpcrb_dlm_order_item: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wpcrb_dlm_order_transaction: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wpcrb_dlm_session: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_download_log: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wpcrb_email_log: Dati: 80.52MB + indice: 0.00MB + motore InnoDB
    wpcrb_ewwwio_images: Dati: 4.52MB + indice: 5.03MB + motore InnoDB
    wpcrb_ewwwio_queue: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wpcrb_fusion_forms: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    wpcrb_fusion_form_entries: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wpcrb_fusion_form_fields: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wpcrb_fusion_form_submissions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wpcrb_gglcptch_allowlist: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_icl_cms_nav_cache: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_icl_content_status: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wpcrb_icl_core_status: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wpcrb_icl_flags: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wpcrb_icl_languages: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    wpcrb_icl_languages_translations: Dati: 0.20MB + indice: 0.17MB + motore InnoDB
    wpcrb_icl_locale_map: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_icl_message_status: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    wpcrb_icl_mo_files_domains: Dati: 0.05MB + indice: 0.02MB + motore InnoDB
    wpcrb_icl_node: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_icl_reminders: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_icl_strings: Dati: 2.52MB + indice: 5.59MB + motore InnoDB
    wpcrb_icl_string_batches: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_icl_string_packages: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_icl_string_pages: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    wpcrb_icl_string_positions: Dati: 0.13MB + indice: 0.02MB + motore InnoDB
    wpcrb_icl_string_status: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wpcrb_icl_string_translations: Dati: 0.05MB + indice: 0.03MB + motore InnoDB
    wpcrb_icl_string_urls: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wpcrb_icl_translate: Dati: 6.52MB + indice: 0.39MB + motore InnoDB
    wpcrb_icl_translate_job: Dati: 0.06MB + indice: 0.02MB + motore InnoDB
    wpcrb_icl_translations: Dati: 0.47MB + indice: 1.34MB + motore InnoDB
    wpcrb_icl_translation_batches: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_icl_translation_downloads: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_icl_translation_status: Dati: 7.52MB + indice: 0.09MB + motore InnoDB
    wpcrb_iconic_woo_linked_variations: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_links: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wpcrb_loginizer_logs: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_mailchimp_carts: Dati: 0.19MB + indice: 0.00MB + motore InnoDB
    wpcrb_mailchimp_jobs: Dati: 1.52MB + indice: 0.00MB + motore InnoDB
    wpcrb_mbeshippingrate: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_mbe_shipping_standard_packages: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wpcrb_mbe_shipping_standard_package_product: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
    wpcrb_nf3_actions: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_nf3_action_meta: Dati: 0.06MB + indice: 0.00MB + motore InnoDB
    wpcrb_nf3_chunks: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_nf3_fields: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_nf3_field_meta: Dati: 0.11MB + indice: 0.00MB + motore InnoDB
    wpcrb_nf3_forms: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_nf3_form_meta: Dati: 0.06MB + indice: 0.00MB + motore InnoDB
    wpcrb_nf3_objects: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_nf3_object_meta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_nf3_relationships: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_nf3_upgrades: Dati: 0.11MB + indice: 0.00MB + motore InnoDB
    wpcrb_options: Dati: 14.14MB + indice: 0.42MB + motore InnoDB
    wpcrb_postmeta: Dati: 33.56MB + indice: 23.06MB + motore InnoDB
    wpcrb_posts: Dati: 38.52MB + indice: 3.61MB + motore InnoDB
    wpcrb_redirection_404: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
    wpcrb_redirection_groups: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    wpcrb_redirection_items: Dati: 0.13MB + indice: 0.13MB + motore InnoDB
    wpcrb_redirection_logs: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
    wpcrb_revslider_css: Dati: 0.13MB + indice: 0.00MB + motore InnoDB
    wpcrb_revslider_css_bkp: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_revslider_layer_animations: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_revslider_layer_animations_bkp: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_revslider_navigations: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_revslider_navigations_bkp: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_revslider_sliders: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_revslider_sliders_bkp: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_revslider_slides: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_revslider_slides_bkp: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_revslider_static_slides: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_revslider_static_slides_bkp: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_sbi_instagram_feeds_posts: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    wpcrb_sbi_instagram_feed_locator: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    wpcrb_sbi_instagram_posts: Dati: 0.28MB + indice: 0.00MB + motore InnoDB
    wpcrb_simple_history: Dati: 1.52MB + indice: 0.39MB + motore InnoDB
    wpcrb_simple_history_contexts: Dati: 10.52MB + indice: 5.03MB + motore InnoDB
    wpcrb_termmeta: Dati: 0.16MB + indice: 0.19MB + motore InnoDB
    wpcrb_terms: Dati: 0.05MB + indice: 0.03MB + motore InnoDB
    wpcrb_term_relationships: Dati: 0.34MB + indice: 0.28MB + motore InnoDB
    wpcrb_term_taxonomy: Dati: 0.05MB + indice: 0.03MB + motore InnoDB
    wpcrb_usermeta: Dati: 4.52MB + indice: 6.03MB + motore InnoDB
    wpcrb_users: Dati: 0.28MB + indice: 0.27MB + motore InnoDB
    wpcrb_wc_admin_notes: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_wc_admin_note_actions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wpcrb_wc_category_lookup: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_wc_customer_lookup: Dati: 0.19MB + indice: 0.13MB + motore InnoDB
    wpcrb_wc_download_log: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    wpcrb_wc_order_coupon_lookup: Dati: 0.09MB + indice: 0.11MB + motore InnoDB
    wpcrb_wc_order_product_lookup: Dati: 0.19MB + indice: 0.23MB + motore InnoDB
    wpcrb_wc_order_stats: Dati: 0.23MB + indice: 0.25MB + motore InnoDB
    wpcrb_wc_order_tax_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    wpcrb_wc_product_meta_lookup: Dati: 0.23MB + indice: 0.48MB + motore InnoDB
    wpcrb_wc_rate_limits: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wpcrb_wc_reserved_stock: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_wc_tax_rate_classes: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wpcrb_wc_webhooks: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wpcrb_woobe_history: Dati: 0.08MB + indice: 0.05MB + motore InnoDB
    wpcrb_woobe_history_bulk: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    wpcrb_wpca_logs: Dati: 0.02MB + indice: 0.09MB + motore InnoDB
    wpcrb_wt_iew_action_history: Dati: 0.06MB + indice: 0.00MB + motore InnoDB
    wpcrb_wt_iew_cron: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_wt_iew_ftp: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_wt_iew_mapping_template: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    wpcrb_yith_wcwl: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wpcrb_yith_wcwl_lists: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    wpcrb_yoast_indexable: Dati: 4.52MB + indice: 3.25MB + motore InnoDB
    wpcrb_yoast_indexable_hierarchy: Dati: 0.20MB + indice: 0.31MB + motore InnoDB
    wpcrb_yoast_migrations: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    wpcrb_yoast_primary_term: Dati: 0.06MB + indice: 0.03MB + motore InnoDB
    wpcrb_yoast_seo_links: Dati: 0.39MB + indice: 0.27MB + motore InnoDB
    wpcrb_yoast_seo_meta: Dati: 0.08MB + indice: 0.00MB + motore InnoDB
    
    ### Post Type Counts ###
    
    attachment: 3848
    cpt_iconic_wlv: 26
    dlm_download: 1
    dlm_download_version: 1
    fusion_element: 9
    fusion_tb_layout: 1
    fusion_tb_section: 1
    fusion_template: 3
    mc4wp-form: 1
    nav_menu_item: 28
    nf_sub: 786
    page: 54
    post: 60
    product: 612
    product_variation: 1440
    revision: 1285
    shop_coupon: 19
    shop_order: 1810
    shop_order_refund: 35
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (51) ###
    
    Hide My WP Ghost Lite: by WPPlugins - WordPress Security Plugins – 4.1.10
    WPML Multilingual CMS: by OnTheGoSystems – 4.4.12
    WPML SEO: by OnTheGoSystems – 2.0.1
    Advanced Custom Fields Multilingual: by OnTheGoSystems – 1.9.3
    Advanced Cron Manager: by BracketSpace – 2.4.1
    All In One WP Security: by Tips and Tricks HQ
    Peter Petreski
    Ruhul
    Ivy – 4.4.9
    
    Cloudflare: by Cloudflare
    Inc. – 4.7.0
    
    Download Monitor: by WPChill – 4.4.13
    Easy WP SMTP: by wpecommerce
    alexanderfoxc – 1.4.7
    
    Email Log: by Sudar – 2.4.8
    Enable Media Replace: by ShortPixel – 3.6.3
    Envato Market: by Envato – 2.0.6
    EWWW Image Optimizer: by Exactly WWW – 6.3.0
    Avada Builder: by Theme Fusion – 3.6
    Avada Core: by Theme Fusion – 5.6
    Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.3.0
    reCaptcha Pro by BestWebSoft: by BestWebSoft – 1.66
    Head & Footer Code: by Aleksandar Urosevic – 1.2.3
    WooCommerce Linked Variations by Iconic: by Iconic  – 1.2.0
    Instagram Feed Pro Personal: by Smash Balloon – 5.12.8
    Jetpack: by Automattic – 10.3
    MBE e-Link: by MBE Worldwide S.p.A. – 1.5.2
    Mailchimp for WooCommerce: by Mailchimp – 2.5.4
    MC4WP: Mailchimp for WordPress: by ibericode – 4.8.6
    Microsoft Clarity: by Microsoft – 0.7.1
    Ninja Forms - Layout & Styles: by The WP Ninjas – 3.0.29
    Ninja Forms: by Saturday Drive – 3.6.7
    Social Login: by OneAll Social Login  – 5.7
    onWebChat Live Chat: by onWebChat – 3.2.0
    Order / Coupon / Subscription Export Import Plugin for WooCommerce (BASIC): by WebToffee – 2.1.5
    Redirection: by John Godley – 5.1.3
    Simple History: by P?r Thernstr?m – 2.43.0
    WebP Converter for Media: by Mateusz Gbiorczyk – 4.0.3
    BEAR – Bulk Editor and Products Manager Professional for WooCommerce: by realmag777 – 1.0.9
    Product Feed ELITE for WooCommerce: by AdTribes.io – 2.1.6
    Variation Swatches for WooCommerce: by Emran Ahmed – 1.1.19
    WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.3
    WooCommerce Stripe Gateway: by WooCommerce – 5.9.0
    WooCommerce Google Analytics Integration: by WooCommerce – 1.5.6
    WooCommerce Multilingual: by OnTheGoSystems – 4.12.1
    WooCommerce: by Automattic – 6.0.0
    Yoast SEO: by Team Yoast – 17.8
    WeePie Cookie Allow: by WeePie Plugins – 3.3
    WP Fastest Cache Premium: by Emre Vona – 1.6.2
    WP Fastest Cache: by Emre Vona – 0.9.7
    WPML CMS Nav: by OnTheGoSystems – 1.5.5
    WPML Media: by OnTheGoSystems – 2.6.5
    WPML Sticky Links: by OnTheGoSystems – 1.5.4
    WPML String Translation: by OnTheGoSystems – 3.1.10
    WPML Translation Management: by OnTheGoSystems – 2.10.8
    YITH WooCommerce Wishlist: by YITH – 3.4.0
    
    ### Inactive Plugins (16) ###
    
    Akismet Anti-Spam: by Automattic – 4.2.1
    Checkout Field Editor for WooCommerce: by ThemeHigh – 1.5.1
    Head, Footer and Post Injections: by Stefano Lissa – 3.2.2
    Import and export users and customers: by codection – 1.19.1.2
    Loginizer: by Softaculous – 1.6.8
    Ninja Forms Multilingual: by OnTheGoSystems – 0.2.0
    Product CSV Import Export (BASIC): by WebToffee – 2.1.3
    Product Feed PRO for WooCommerce: by AdTribes.io – 11.0.7
    SeedProd Coming Soon Page Pro: by SeedProd – 5.12.9
    Slider Revolution: by ThemePunch – 6.2.22
    Smash Balloon Instagram Feed: by Smash Balloon – 2.9.8
    Titan Anti-spam & Security: by CreativeMotion – 7.2.9
    WooCommerce Shipping & Tax: by WooCommerce – 1.25.20
    WooCommerce Weight Based Shipping: by weightbasedshipping.com – 5.3.18
    WordPress Importer: by wordpressdotorg – 0.7
    WordPress Users & WooCommerce Customers Import Export(BASIC): by WebToffee – 2.2.4
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: left
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #22521 - /negozio/
    Carrello: #13583 - /en/cart/
    Pagamento: #13578 - /en/checkout/
    Il mio account: #13568 - /en/my-account/
    Termini e condizioni: #13931 - /en/terms-and-conditions/
    
    ### Theme ###
    
    Name: Avada Child
    Version: 1.0.0
    Author URL: https://theme-fusion.com
    Child Theme: ?
    Parent Theme Name: Avada
    Parent Theme Version: 7.6
    Parent Theme Author URL: https://themeforest.net/user/ThemeFusion
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: Avada-Child-Theme/woocommerce/archive-product.php
    Avada/woocommerce/cart/cart.php
    Avada/woocommerce/checkout/form-pay.php
    Avada/woocommerce/checkout/review-order.php
    Avada-Child-Theme/woocommerce/checkout/thankyou.php
    Avada/woocommerce/loop/loop-start.php
    Avada/woocommerce/single-product/add-to-cart/variable.php
    Avada/woocommerce/single-product/short-description.php
    Avada-Child-Theme/woocommerce/single-product/tabs/additional-information.php
    Avada/woocommerce/single-product/tabs/description.php
    Avada-Child-Theme/woocommerce/single-product/tabs/tabs.php
    
    ### Action Scheduler ###
    
    Operazione annullata: 1
    Oldest: 2021-12-14 12:41:39 +0100
    Newest: 2021-12-14 12:41:39 +0100
    
    Completato: 2.672
    Oldest: 2021-11-28 14:57:33 +0100
    Newest: 2021-12-29 14:00:37 +0100
    
    Operazione non riuscita: 5
    Oldest: 2020-07-31 12:23:47 +0200
    Newest: 2021-08-07 10:37:09 +0200
    
    ### Status report information ###
    
    Generated at: 2021-12-29 14:09:41 +01:00
    
Viewing 5 replies - 1 through 5 (of 5 total)
  • I see you actually have a couple of Google Analytics plugins installed on your site. Are you able to confirm that the issue is coming from this Google Analytics plugin while both are installed on your site?

    Thread Starter lfedele

    (@lfedele)

    There is just Google Analytics for WordPress by MonsterInsights and your plugin. If I disable the first one, transactions are not tracked anyway.

    Hope you can help.

    Hi @lfedele,

    Thanks for the confirmation.

    I have used Google Tag Assistant as explained here and it shows the following:

    https://d.pr/i/uaFZ4y

    Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum thread and a screenshot of WooCommerce Integration Settings so that we can keep track of what’s already been done and take a look at your settings.

    We will be able to help you further there.

    Thread Starter lfedele

    (@lfedele)

    Hi @nagdy,
    thanks for your help, I just did as you suggested.

    Plugin Support Joash

    (@joashrajin)

    @lfedele Perfect! We’ll continue our discussion there.

    Please feel free to create a new topic here if you have any other queries ??

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Conversion not tracked’ is closed to new replies.