Conversion not tracking?

  • Resolved WebBuddy

    (@websprout)


    7 years, 2 months ago

    Hi,

    I am running the latest wp 4.8.1 and woocommerce 3.1.2, as well as this plugin at version 1.4.3. This month I have a few sales recorded inside my woocommerce but I didn’t see any conversions recorded inside my adwords account… Is there something I miss out?

    I look forward to hear from you, appreciate it!

    KC

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author alekv

    (@alekv)

    Hi KC

    Conversions in AdWords are only being tracked if someone first clicked on an ad. You are saying you only had a few orders. So it very well could be that those came from a different source.

    The fastest way to make sure if the conversion tracking works is to log out of the shop, click on one of your own ads and then check out. The conversion then should show up in AdWords.

    Could you report back if your test was successful?

    Regards
    Aleks

    Thread Starter WebBuddy

    (@websprout)

    Thank you for your reply. I will monitor and report back if there is a successful conversion recorded over at adwords.

    Plugin Author alekv

    (@alekv)

    Hi @@websprout

    Any news?

    Have you clicked on one of your ads and purchased an item, while logged out of the shop?
    Did the conversion get reported?

    Thanks
    Aleks

    It used to be working, but after I updated to the latest version a week ago, there’re no conversions recorded in my AdWords account in the past week, but when I check my Google Analytics account, it says some orders are from Google CPC (where time to purchase is 0, i.e. immediate/same day)

    Plugin Author alekv

    (@alekv)

    I’m closing the thread due to the missing answer of the original poster.

    It can be reopened anytime by adding a new post.

Viewing 5 replies - 1 through 5 (of 5 total)
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