• wallstreet997

    (@wallstreet997)


    Hello,

    I have an upsell page right after the checkout. (and before the thank-you-page).
    I track my conversion with a trigger on the thank you page. It works well.

    The problem : If a customer pay, he then reach the upsell page and if he close the window, he doesn’t reach the thank-you-page and the conversion is not counted…

    I tried to set a trigger also on the upsell page, but the problem is the datalayer doesn’t contains the order data…

    Any solution ?

    (I’m using woocommerce + cartflow by the way)
    Thanks

Viewing 1 replies (of 1 total)
  • Plugin Author Thomas Geiger

    (@duracelltomi)

    Hi,

    I am sorry but I do not have any solution for such cases. The tracking codes need to be fired in the browser of the user in order to send the data to Google and other vendors.

    In such a case some custom coding could solve your case where the upsell plugin mimics the behavior of the order received page and fire all corresponding plugin hooks and also disables this behavior on the real order received page.

Viewing 1 replies (of 1 total)
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