Conversion Value Is wrong

Hey @bandara98,

My analytics COnversion value is wrong. Yesterady a customer ordered 60USD Product. But analytics show it 12,000USD. Why?

Could you please share details about the product that the customer ordered? If it was a simple product, a bundle, a variable product…

Additionally, if you could share your System Status Report with us that would be helpful in troubleshooting the issue. You can find the report by going to WP-Admin > WooCommerce > Status clicking on Get system report and then Copy for support.

You can paste the report in a reply here and please feel free to delete your URL from the report (found at the top) if you would like to keep that private.

I got same issue, mine showing 30k
https://ibb.co/whSW0Dk

Following-up on this, our team identified where the problem was coming from and have implemented a fix.

There will be a release later today that will resolve the problem so I’m marking this thread as resolved. If after updating you have any further issues please let us know.

@martynmjones How can i deelte that wrong tracked event. there is a purchase vent with 12000USD track. I want to remove it from my analytics.

Please give me details step by steps to delete that data

@bandara98 The data deletion documentation from Google details how specific properties and values can be deleted within a date range: https://support.google.com/analytics/answer/9940393?hl=en

If you run into any issues when creating the deletion request I would recommend contacting Google Analytics support for further assistance.