• Resolved Jack Lyons

    (@spacewaystest)


    Hello,

    We tried using this plugin. Set-up etc all worked fine. However, we set the conversion to a specific page view and it was reporting that there was 0 conversions. We know from GA analytics and Hubspot data that we had at least 20 during the period the test was live.

    Maybe there was something we did during the set up which prevented the conversion tracking from working.

    • This topic was modified 1 year, 3 months ago by Jack Lyons.

    The page I need help with: [log in to see the link]

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  • Plugin Author rocketelements

    (@rocketelements)

    Hello,

    there are a lot of reason why this might not work. The first question would be if you have the right number of views on the test. If that is the case only the conversion tracking is the problem. At best you might post the link of the conversion page here in order for us to see what the actual problem is.

    It might be that you have a cache plugin installed or using a caching service. In that case you will need the pro version in order for this to work.

    Plugin Author rocketelements

    (@rocketelements)

    Closed due to inactivity

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