Convertkit forms

  • Resolved jhdean

    (@jhdean)


    2 years, 8 months ago

    Hello,

    I’ve been getting a lot of unconfirmed subscribers on Convertkit. I enabled protect external forms in CleanTalk. I continued to get them. I tried with the Capture Buffer enabled and noticed the subscribe button stopped working. I disabled Capture Buffer and it still didn’t work until I disabled Protect External Forms.

    Is there a solution to protect Convertkit forms?

    Thanks,
    Jeff

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    Did you try to enable ‘Check all POST data’ option here:

    WordPress Dashboard -> Settings -> Antispam by Cleantalk -> Advanced settings

    Thread Starter jhdean

    (@jhdean)

    Thanks,

    I didn’t. I can try that, but I see it says: ‘СAUTION! Option can catch POST requests in WordPress backend’. What are the possible side effects of this?

    Plugin Support katereji

    (@katereji)

    Hello.
    We’ve made an intagration with Convertkit webforms a while ago. The protection should work without ‘Check all POST data’ option enabled.
    Please contact us via our ticket system and provide us with a few examples of subscribers’ emails you mentioned and the URL of the webform.

    Plugin Support SergeM

    (@serge00)

    We haven’t received your reply in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic anytime.

Viewing 4 replies - 1 through 4 (of 4 total)
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