• Resolved johannestxr

    (@johannestxr)


    So I actually like to use the plugin, because it works perfectly. I have only noticed one error.
    In Germany we need a cookie plugin. This is unfortunately hidden by Web10 optimization on the home page. The cookie banner comes only when you open a 2nd page. when i deactivated web10, it came immediately. is there a setting somewhere?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Nikita Anisimov

    (@nikitaanisimov)

    Hello, dear @johannestxr,

    Thank you for contacting us,

    We apologize for the inconvenience. Could I please ask you to send us the URL of your website?
    Our development team will have a look and they will try to suggest a solution as soon as possible.

    Thanks in advance! Have a great day!

    Thread Starter johannestxr

    (@johannestxr)

    Hello, thank you very much for your answer. the url is johannestranschel.de (web10 is disabeled) I have given all the data to Mane from your team. She said I should ask the question again in the forum so that the answer is accessible to everyone.

    Plugin Support Mane Grigoryan

    (@manegr)

    Hi dear @johannestxr ,
    Thanks for your patience.

    Unfortunately we had to change your optimization mode to “Balanced”, as the “Delay JS” option conflicts with the JS file structure in your website.

    Best Regards,
    Mane

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Cookie Banner’ is closed to new replies.