• Resolved Christoph

    (@ristoph)


    Hi,
    Unfortunately, the text in the buttons (accept/reject/save) is no longer displayed since the last update of Compliance. I have emptied the cache, it does not help.

    The layout of the banner can no longer be adjusted to the narrow form below the page.

    Is there any way to at least enable the display of the text in the button again?

    I would be very glad fixing that issue!
    Christoph

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Rogier Lankhorst

    (@rogierlankhorst)

    Hi Christoph,

    Did you already tried to enter the empty fields manually in the banner settings, then save?

    In some cases it appears that users still have old columns in the banner database table, causing the save not to work. If that is the case, we have an update ready which should resolve these issues as well. This update will also handle such empty fields out of the box.

    You can use this branch, which will also be released on WordPress tomorrow morning.

    https://github.com/Really-Simple-Plugins/complianz-gdpr/

    As for the banner width: the bottom banner will be full width by default. If you want to make it smaller in width, you can use some custom css like this, where the css is only applied above 768px.

    @media (min-width:768px) {
      #cmplz-cookiebanner .cmplz-cookiebanner {
        margin: 0 100px;
        width: calc(100% - 200px);
      }
    }

    Let me know if that helps!

    Thread Starter Christoph

    (@ristoph)

    Hi Rogier,

    yes I tried to empty the fields and filled them again. Does’nt help.i guess you are right, it must have something rot do with old entries of the php-table.

    Do I have to overwrite the original file of complianz-premium with branch file complianz-master or perhaps only parts of it?

    Thank you for your advice concerning the size of the banner.

    Do you know how I could change the salutation at the document eu-cookie-policy fro the English you to the German “Sie”, or to make at all some changes. I only find the short code, nothing else. And that doesn’t help.

    Thnak you very much for your kind support,
    have a nice Sunday!
    Christoph

    Plugin Contributor Rogier Lankhorst

    (@rogierlankhorst)

    I recommend to unzip the master, then upload the contents of that folder to replace the contents of your current plugin.

    Plugin Contributor Rogier Lankhorst

    (@rogierlankhorst)

    The plugin uses the site default language. In the home/updates overview you can see if there are language updates available.

    To edit texts, you can unlink the documents from complianz. To do this, check the right side of the legal page for the option.

    The page will change into a text page which you can edit.

    Plugin Contributor Rogier Lankhorst

    (@rogierlankhorst)

    @ristoph I see the button texts are back again, great!

    Did you solve the issue with the language? Let me know if you need any additional help.

Viewing 5 replies - 1 through 5 (of 5 total)
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