Cookie banner not responsive – elementor website

  • Resolved Nicole

    (@nicolecurioni)


    3 years, 6 months ago

    Hello there! I always use Cookiebot plugin without any issue but this time, for some reason, the plugin just don’t resize properly! It looks like is not responsive and I have no clue why is happening. I’ve contact Cookiebot assistant but no answer so far… Thanks to anyway who may help!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Anonymous User 18245252

    (@anonymized-18245252)

    Hi Nicole

    I noticed that you made custom styling for your Cookiebot banner. Unfortunately I cannot help you out with customisations.

    Do you have a test-website where you can revert back to the standard Cookiebot-banner and check if the problem still occurs?

    For best practices on how to create your custom Cookiebot banner, you can check this article: https://support.cookiebot.com/hc/en-us/articles/360003942753

    Kind regards
    Wendy

    Thread Starter Nicole

    (@nicolecurioni)

    Hello Wendy! I always do this css styling and never have problem but don’t worry, I’ve took them off ?? Could you please help? The problem persist!

    Plugin Support flourenco

    (@flourenco)

    Hi Nicole,

    I can see that you have created a ticket with Cookiebot (#66079),please follow up there so we can help you.

    Thanks.

    Regards,
    Filipe

Viewing 3 replies - 1 through 3 (of 3 total)
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