Cookie Banner not shown on browser Firefox

Hi @claudeblet,

This reminds me of an earlier support thread you had opened ~1 month ago (https://www.ads-software.com/support/topic/complianz-cookies-banner-does-not-appear-in-firefox/).

Do you have the option “Respect Do Not Track settings in browsers” enabled in the plugin, found under Wizard > General > Security & Consent?

I also checked the behavior of your site in the Firefox browser, but it seems to work correctly on my end already. Do you have any ad-blocking extensions enabled that might be related?

Kind regards, Jarno

• This reply was modified 1 year, 9 months ago by jarnovos.

Hello Jarnovos,

Thank you for caring about my worries. I just tested the cookie banner in Private Browsing Mode, and it works fine! I very rarely use this mode of navigation.

The option ? Respect Do Not Track and Global Privacy Control is activated. ?

Cordially, Claude

PS : I don’t have an ad-blocking extension.

• This reply was modified 1 year, 9 months ago by claude_blet.

Hi @claudeblet,

If you want to ensure that the Cookie Banner isn’t disabled in Firefox when users have the “Send a Do Not Track signal” option enabled:

You could disable the “Respect Do Not Track and Global Privacy Control” option in the Complianz Wizard.

Kind regards, Jarno

Hello jarnovos,

Small problem apparently solved, I went to the Firefox settings > Enhanced protection in the tracking and I switched from the Strict option to Standard.

It seems to work. Thank you again for your help,

Sincerely, Claude.