Cookie Banner not working with Chrome

  • Resolved rainmatch

    (@rainmatch)


    1 year, 8 months ago

    Since update both, Chrome and Complianze, Cookie Banner missing on Chrome, when it is working with Firfox

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor jarnovos

    (@jarnovos)

    Hi @rainmatch,

    You most-likely have the option “Respect Do Not Track settings in browsers” enabled in the plugin, found under?Wizard > General > Security & Consent.

    Meaning that if the plugin detects a Do Not Track signal from the browser (many browsers have this option enabled by default), the plugin will automatically assume all your cookie preferences to be “denied”, and doesn’t display a banner as a result.

    Disabling that option in Complianz, or disabling the “Send a Do Not Track” option in your browser, will resolve this behavior and cause the banner to appear.

    Kind regards, Jarno

    Thread Starter rainmatch

    (@rainmatch)

    Good to know – but for common users the whole things gets out of order… more and more complicated by law…

    But now the Button for Consent is permanent? Does not disappear or scroll down?

    Plugin Contributor jarnovos

    (@jarnovos)

    Hi @rainmatch,

    If you are referring to the “Manage Consent” button (to re-open the banner and change your consent preferences), this has not changed in recent updates.

    You can adjust the button’s behavior under Complianz > Cookie Banner > Manage consent display options.

    Kind regards, Jarno

Viewing 3 replies - 1 through 3 (of 3 total)
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