Cookie Banner prevents website from laoding

Hi @laurawassertheurer,

Could you try disabling service and plugin integrations, until it stops? So we know where the issue might lie?

We see the body is removed afterwards, so some enabled javascript could be the culprit.

regards Aert

Hi!

You mean diabling plugins one by one and checking the site again each time?

I am not sure I can do that, since our website hast to stay live and runs a shop as well..

Hi @aahulsebos I just deactivated a Piwik Pulgin that we used for analytics and that seems to have solved the problem. Thank you for the help!

Hi @laurawassertheurer,

Could you share the specific plugin, and if possible an export of the settings so we know what happened?

Thanks!

Hi @aahulsebos,

here’s the link to the plugin that caused the error: https://www.ads-software.com/plugins/piwik-pro/

I am not sure how to export the settings, since i deactivated the plugin already.

Kind regards