Cookie Consent bar not showing

  • Resolved trestlegroup

    (@trestlegroup)


    6 years, 4 months ago

    Cookie bar is enabled but not showing. I can see the bar html code though. Any suggestions?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @trestlegroup,

    Could you please try switching the theme on your website and see if the cookie bar is still invisible or not. This issue could be arising because of conflict with the theme. Please let us know of the results.

    Thread Starter trestlegroup

    (@trestlegroup)

    changing the theme at the moment is not possible. any other ideas? if it is a theme conflict, how could I debug it?

    Plugin Author WebToffee

    (@webtoffee)

    Hi @trestlegroup,

    Please remove the styles added in your website’s child theme for the cookie bar and add the following code in the active theme’s style.css.

    #cookie-law-info-bar {
z-index: 999999;
}

    Let us know of the results.

Viewing 3 replies - 1 through 3 (of 3 total)
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