Cookie Consent Stopped Showing

  • Resolved varrojoanna

    (@varrojoanna)


    7 years, 4 months ago

    Hi there,

    The cookies notice stopped showing on my website. Any idea why?

    (I tried clearing cache and did it in incognito)

    Thanks,

    Jo

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Gareth

    (@catapult_themes)

    Hi

    Try disabling other plugins and switching themes to see what is causing the issue.

    Gareth

    Gareth

    (@catapult_themes)

    Hi

    Try using the [is_logged_in] shortcode to display some text to logged in users: https://catapultthemes.com/document_cat/shortcodes/

    Gareth

    Thread Starter varrojoanna

    (@varrojoanna)

    Hi Gareth!

    Thanks! I have tried and the plugins and theme are not the problem. Also, it was working for the very beginning. Then suddenly stopped.

    I am not sure what do you mean by logged in users? I am checking it when logged out and it is still not working. Where would I need to add the shortcode?

    Thank you for your time,

    Jo

    Gareth

    (@catapult_themes)

    Sorry – disregard the message about the shortcode. I seem to have posted a reply to another topic in this thread, my mistake.

    Looking at your site, I can see a JS error in the console that appears to originate from custom JS from the theme. I would think that is the most likely cause of the problem. Can you try switching themes again – you can use this link to delete the cookie for testing: https://www.projectcontrolsystem.com/?cookie=delete

    Thread Starter varrojoanna

    (@varrojoanna)

    Ohh thank you for pointing out the error. It was not the theme but the custom js code I added for LinkedIn tracking. I managed to fix it. Thank you.

    Thank you very much for your time!

Viewing 5 replies - 1 through 5 (of 5 total)
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