• Kevin

    (@kcmquickreport)


    Since updating WP yesterday, When users attempt to login to my WP site, they receive an error message:

    “Cookies are blocked or not supported by your browser. You must enable cookies to use WordPress.”

    Cookies are enabled, and if you re-enter your login information on the same page with the error, you can access the site without difficulty. You will then never see the message if you logout and login , unless you clear your cookies, then it returns.

    Never had the message before, and with cookies enabled in all browsers, you still see the message the first time logging in.

    Any one else experiencing this or have a suggested solution? All help is appreciated!

Viewing 10 replies - 106 through 115 (of 115 total)
  • Just a thought. Could the particular PhP version the webhost is running have anything to do with it?
    My host is running PhP 5.2.17

    Cam

    (@crazycoolcam)

    I’m on PHP 5.3.27
    It’s possible, but unlikely in my mind.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Btw it may be worth hiring someone to resolve this if the issue is urgent:
    https://jobs.wordpress.net/
    https://directory.codepoet.com/

    I was under the impression that this problem is the result of changes in the coding of WordPress 3.7.1. Shouldn’t the WordPress people be working on a resolution?

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    It may be, but the issue may not be resolved within the time you expect as everyone at WordPress is a volunteer (has limited spare time to work on the issue).

    I was under the impression that this problem is the result of changes in the coding of WordPress 3.7.1

    What gave you that impression?

    @esmi because sites that were running perfectly fine started exhibiting this problem after an upgrade to 3.7.1 as the only change.

    I’m sorry but that does not, of itself, suggest a WordPress core issue. Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the default theme to rule out any theme-specific problems.

    resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    – re-uploading all files & folders – except the wp-content folder and wp-config.php & root .htaccess files – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    Yes, all of that, except re-uploading. To no avail.

    Then please post your own topic if you still require assistance. I am now closing this one.

Viewing 10 replies - 106 through 115 (of 115 total)
  • The topic ‘Cookie Error when Logging In’ is closed to new replies.