Cookie settings not working

  • Resolved AdminLH

    (@leonhxxi)


    3 years, 10 months ago

    Hi,

    I hope this finds you well.
    Unfortunately I’m experiencing issues with the cookie settings. More specifically, once I click on the button (or link, I have tried it also as a link) a very small pop up opens with no text in it and no option to switch the different cookies on or off.

    Please help me if you can, I will also post the CSS code I edited to “restructure” the text in the cookie bar, making it fit how I like. Although I am no expert, I doubt there is a mistake on my side, because it appears that the shortcode [cookie_settings] isn’t working properly.

    CSS code:

    <div class="container">We're Promoting Privacy</div>
<div class="cli-bar-container cli-style-v2"><div class="cli-bar-message">
Cookies are small files that are stored on your browser. We use cookies and similar technologies to ensure our website works properly. You can choose whether or not you want to consent to our use of cookies through the options below. If you continue to use this site we will assume that you are happy with it. You can learn more about how we use cookies by visiting our <a href=""> <strong>Privacy Policy.</strong> </a> </br> </div>

<div class="center">[cookie_accept_all][cookie_reject][cookie_settings]</div>
<div class="center">[wt_cli_ccpa_optout]</div>

    Thank you very much in advance, I hope we can resolve this issue and resume the normal functionality. While here, I would also like to express my gratitude for the plugin, it is a wonderfully made tool.

    Kind regards,

    Léon

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @leonhxxi,

    A closing div appears to be missing in the HTML code. Please add a </div> towards the end.

    Thread Starter AdminLH

    (@leonhxxi)

    Hi @webtoffee,

    Thank you for your response, it is very much appreciated. You are right, I did miss a </div> at the end of the HTML, and once placed in it restores the functionality of the cookie settings pop-up. However, it sadly removes the ACCEPT ALL and REJECT ALL buttons, placing the “Do not sell my personal information” link in their place, on the same line of the cookie settings link. I experienced this previously too and misteriously restored the buttons only without the </div> at the end of the code.

    So, is there any way to have the ACCEPT ALL and REJECT ALL buttons and the cookie settings on the same line, with the “Do not sell my personal information” link below them. It previously was like so and I’d like ot preserve that structure.

    Furthermore, the space between “We’re Promoting Privacy” and the text below has widened hugely, how could I restore it to have little to no space with the text below it?

    Thank you again for spotting my mistake and thank you in advance for your assistance on this follow-up. To make sure that I haven’t made anymore mistakes I will link the updated version of the HTML below. 

    <div class="container">We're Promoting Privacy</div>
<div class="cli-bar-container cli-style-v2"><div class="cli-bar-message">
Cookies are small files that are stored on your browser. We use cookies and similar technologies to ensure our website works properly. You can choose whether or not you want to consent to our use of cookies through the options below. If you continue to use this site we will assume that you are happy with it. You can learn more about how we use cookies by visiting our <a href=""> <strong>Privacy Policy.</strong> </a> </br> </div>

<div class="center">[cookie_accept_all][cookie_reject][cookie_settings]</div>
<div class="center">[wt_cli_ccpa_optout]</div>
</div>

    Kind regards,

    Léon

    Plugin Author WebToffee

    (@webtoffee)

    Hi @leonhxxi,

    Please replace the current content with below:

    <div class="container">We're Promoting Privacy</div><div class="cli-bar-container cli-style-v2"><div class="cli-bar-message">
Cookies are small files that are stored on your browser. We use cookies and similar technologies to ensure our website works properly. You can choose whether or not you want to consent to our use of cookies through the options below. If you continue to use this site we will assume that you are happy with it. You can learn more about how we use cookies by visiting our <a href=""> <strong>Privacy Policy.</strong> </a> </br> </div>
<div class="center">[cookie_accept_all][cookie_reject][cookie_settings][wt_cli_ccpa_optout]</div></div>
    Thread Starter AdminLH

    (@leonhxxi)

    Works like a charm, thank you so much for your help, I am so so grateful!!

    • This reply was modified 3 years, 10 months ago by AdminLH.
Viewing 4 replies - 1 through 4 (of 4 total)
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