CookieBot Site Issues

  • Resolved benfawce

    (@benfawce)


    3 years, 6 months ago

    Hi there,

    I’m not sure what I’m missing, but the cookiebot banner isn’t being suppressed when consent has been given?

    I’ve tried deactivating all other plugins and the issue remains. I suspect it could be a account setting, but would appreciate any pointers. Will be getting a paid account once it’s setup and confirmed to be a solid option.

    Thanks!

    Ben.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter benfawce

    (@benfawce)

    I was being daft… managed to sort it…

    WP

    Hello, someone tested the plugin cookiebot, because i have some question about installation. I installed the plugin, i made my account on their website, i copied the id and i added it in plugin, i copied in my page [cookie_declaration],I set the button to display my pop up, after i saved. Now the pop up appearand and the declaration can be seen on the page. In installation support said me someting about remember to change your scripts as descripted below, why? Is for manual installation or I did not complete the installation? Thank you!

    Nazaqat

    (@nazaqatcybot)

    Hi marian85,
    Thank you for reaching out to Cookiebot, and sorry for the delayed response.

    In order to investigate the matter, please return with the:
    – Domain in question?
    – Share some screenshots of where did you experience the issue?
    – Steps to reproduce the scenario?

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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