Cookies are blocked or not supported by your browser. You must enable cookies to

Hello, this is to be found in the settings of your webbrowser (Chrome, Safari, etc.). In chrome it is a simple checkbox, which can be entered by “Settings”, “Advanced settings”.

In case you still have problems try to google: “name of your webbrowser” + “enable cookies”.

Stefff is right on the money. And, if you cannot find where in your particular browser to enable cookies after Googling, just let us know what operating system you’re using (e.g., OS X, iOS, Windows, etc.) as well as browser (e.g., Firefox, Chrome, Safari, IE, etc.) and browser version. ??

Hi Randy,

I am facing off this problem in all browser (Firefox, Chrome, Safari, IE, etc.)

thanks:)

Are you using a proxy / VPN / firewall? One of these may be stripping or blocking your cookies.

Hi deepak2020,

So, you have reproduced your issue with every browser you’ve tried, right? And, on at least one of the browsers, you’ve deleted cache etcetera, right? If not, see these instructions: https://support.google.com/chrome/answer/95582?hl=en. As well as, of course, turned on cookies, right? If not, see: https://support.google.com/accounts/answer/61416?hl=en.

All that said, John brings up a very good point. And this should be fairly easy to test for. Just try to reproduce the issue on another network and, if possible, another computer. One that for sure isn’t using a proxy, VPN, and/or firewall. This will also help us know if the issue is contained to your machine or not.

Oh, and speaking of your machine. If possible, try creating a new user and then try to reproduce the issue with the new account. This will tell us whether or not the issue is local to your current user or global on your machine.

P.S., I Googled around a bit and found this very apropos link:

https://www.ads-software.com/support/topic/cant-login-error-cookies-are-blocked?replies=15

Lots of suggestions there and ultimately a fix for the trouble ticket’s author. So, maybe something there will help you too. ??

Hang in there!

Sincerely,

Randy

P.P.S., And, if you haven’t yet seen this link, this might be helpful too:

https://codex.www.ads-software.com/Login_Trouble

ok thanks