‘Cookies’ is undefined

  • Resolved biometrica124

    (@biometrica124)


    7 years, 4 months ago

    When activated, the plugin causes a ‘Cookies’ is undefined error. I noticed this because we have newsletter signup popup, and the error timing coincides with the browser’s attempt to render the aforementioned popup.

    This error makes the credit card acceptance fields no longer work, making it impossible to accept online payments.

    For the time being, we have disabled this plugin.

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  • Hi @biometrica124,

    Thanks for reaching out! I’m sorry to hear that you’ve run into this problem. To take a look, could you please reply back here with a screenshot of that cookies error you mentioned as well as a copy of your WooCommerce System Status report? Also, are you using any other checkout or credit card processing plugins?

    Thanks!

    Pearl

Viewing 1 replies (of 1 total)
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