Cookies used on Hustle

Hi @huntbev,

Trust you are doing good and thank you for reaching out to us.

Please find more details about cookies that are used by Hustle in our documentation here: https://wpmudev.com/docs/privacy/cookie-declaration/#hustle

I hope that helps. Please feel free to get back to us if you need any further clarification.

Kind Regards,
Nebu John

So based on the settings on the screenshot below, will the only cookie be the “hustle-hide-module-{moduleId}” cookie?

https://snipboard.io/CyfSDo.jpg

Thanks

Hi @huntbev

It is possible your users get the

inc_optin_never_see_again-{moduleType}-{moduleId}

If they click on “Never see this again” below your PopUp, based on your settings I couldn’t find other than the one you pointed out and the above one.

Best Regards
Patrick Freitas

We have activated a pop up on a page on our own site with ‘Do not show this pop up across the site’ (6 minutes) as below screenshots. But no relevant cookie is being shown in the CookieYes cookie scanner or in Chrome inspector > Applications > Cookies?

https://snipboard.io/WKmC2f.jpg

https://snipboard.io/VC2F4p.jpg

https://snipboard.io/sLY62t.jpg

Link: https://hunterbevan.co.uk/website-terms-conditions/

Any ideas please?

Also, does the below look correct for listing the cookie used for the closing behaviour?

Name: hustle-hide-module-{moduleId}
Provider: (website url here)
Description: The cookie is used by the Hustle plugin for the Closing Behavior functionality.
Expiry: Session
Type: HTML?

Hi @huntbev

Just to provide an example, a hustle module with id and type = 2 will show the following cookie:

hustle-hide-module-2_2

By the way, I checked the https://hunterbevan.co.uk/website-terms-conditions/ page, but the pop up is not showing on my end. I reviewed the source code and no hustle modules have been added. Could you verify if the cache has been cleared to make sure the changes made are effective? Otherwise the hustle-hide cookie may not be listed.

Kind regards

Luis

Hi,

Ok, so is the below correct:

Name:?hustle-hide-module-{moduleId}
Provider:?(website url here)
Description:?The cookie is used by the Hustle plugin for WordPress. This cookie is used to remember the user’s preferences for how the marketing element should behave when they interact with it. Specifically, it is used to remember whether the element should be hidden or displayed again after a certain period of time. The cookie is set when the user interacts with the marketing element, and is deleted when the user closes their browser or logs out of the website.
Expiry:?Session
Type:?HTML

The pop up is no longer on the link sent before as it was only testing.

Thanks

Hi @huntbev

There is only a small change necessary, the expiration is based on the time you set in the plugin settings:

https://snipboard.io/WKmC2f.jpg

For example I set 365 days you can see it will expire next year:

https://monosnap.com/file/fh1EoKDthbiOYhPQzsf4t8KxgHFplw

Best Regards
Patrick Freitas

Hi,

If the user specifically rejects the cookie ‘hustle-hide-module-{moduleId}’ – will the pop up then show constantly?

As if they reject that cookie the plugin won’t be able to detect the closing behaviour time?

Any update?

Hi @huntbev

I pinged our Hustle Team to review this and get more data for you. We will post an update here as soon as more information is available.

Kind Regards,
Kris

Thanks – can we get an update by Monday please?

We have been waiting for 3 days

Hi @huntbev

Sorry for the delay.

Effectively, if Hustle doesn’t detect the relevant cookie and the popup doesn’t have other settings for hiding, like Visibility conditions (for instance it is limited for certain pages or posts ), the element will keep showing.

Hope this info helps.

Kind regards

Luis

Hi @huntbev

I hope you are doing well and safe!

We haven’t heard from you in a while, I’ll mark this thread as resolved.

Feel free to let us know if you have any additional questions or problems.

Best Regards
Patrick Freitas