CookieYes blocking the GTM container detection

  • Resolved Bernard Brillo

    (@24eagle1989)


    6 months, 1 week ago

    I am experiencing intermittent GTM container detection. I believe this is because of the CookieYes plugin because my staging website is not experiencing this issue with GTM.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @24eagle1989,

    Greetings from CookieYes!

    Ideally, GTM scripts should be blocked before consent when you implement a cookie banner. If you want to keep them unblocked, you may move the GTM-related cookies to the Necessary category.

    While moving cookies to the Necessary category, please make sure that it doesn’t store any personal information of the visitors. Also, consider seeking legal advice to ensure you’re meeting your obligations under GDPR and other relevant regulations.

    Thread Starter Bernard Brillo

    (@24eagle1989)

    Good day,

    I’m only using GTM to track event clicks on my website and not storing any personal data from the visitors.

    Can you please guide in making sure that my GTM container is not being blocked by the plugin?

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @24eagle1989,

    We have listed below the cookies which blocks GTM:

    • _gcl_au
    • _ga_*
    • _ga
    • _gid
    • _gat_gtag_UA_*
    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @24eagle1989,

    This thread has been inactive for a bit, so we are going to mark it as resolved now. Please feel free to open a new thread or follow-up if you have any further questions or still need help.

Viewing 4 replies - 1 through 4 (of 4 total)
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