CookieYes not appearing on Mobile Devices

  • Resolved jamesada

    (@jamesada)


    1 month ago

    I have installed the CookieYes Plugin onto a clients website. The Plugin works great on desktop but the plugin doesn’t appear at all when the site is viewed on a mobile device.

    Please advise how to investigate this issue

    Thanks

    The page I need help with: [log in to see the link]

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  • Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @jamesada

    Greetings from CookieYes!

    Please exclude our scripts from the JS optimisation by referring to this documentation.

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @jamesada

    This thread has been inactive for a bit, so we are going to mark it as resolved now. Please feel free to open a new thread or follow-up if you have any further questions or still need help.

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