Copyright Text – Edits Not Saving

  • Resolved khoavo

    (@khoavo)


    4 years, 5 months ago

    Hi there:

    I’m using the lates LoginPress v1.4.6 on an Elementor plugin Theme.

    I just noticed when I edit the Copyright Note, then publish it, it wold display the changes fine on the Customize Panel. But when I log out and view it on a separate browser, the new edited text doesn’t change. And I did clear my cache.

    See screenshot 1: https://prnt.sc/unzzya
    See screenshot 2: https://prnt.sc/uo001r

    Let me know if this is a bug? Thanks.

    KV

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Muhammad Arslan

    (@wparslan)

    Hello khavao,
    i have tested LoginPress 1.4.6 with Elementor Theme Astra and everything is working fine i also have change the footer and it worked can you please acknowledge if you are using some other platform like LearnDash or any other platform which lets you created custom login.

    Thread Starter khoavo

    (@khoavo)

    Hi, Thanks for the response.

    Not using any other platform to create custom login. The only custom login I’m using is your LoginPress plugin.

    What’s odd is after I edit the text in the Copyright Note box & click published, then when I log out of WP Admin and log back in and go to the customizer of LoginPress, I would see the text edit I previously made inside the Copyright Note box, but the Copyright text in the footer area remains unchanged, it shows the original text. So for some reason, the Copyright Note box works to show the changed texts, but in the form footer area, the text remains unchanged when viewed on a browser or when re-logging back into WP Admin/ customizer.

    See screenshot: https://prnt.sc/uo56vd

    KV

    Plugin Contributor Abdul Wahab

    (@abdulwahab610)

    Hello, @khoavo

    Sorry for the inconvenience. This isn’t the normal behavior of LoginPress. There must be some conflict with another plugin that is not allowing to save the footer string. Can you please contact us at WPBrigade? So we can investigate the issue in detail and fix it for you.

    Looking forward.

    Thread Starter khoavo

    (@khoavo)

    I’ve submitted my request on the WPBrigade website. Thanks.

    I did deactivated all the site’s plugins to see if there was a conflict with LoginPress but that’s not the case. The footer strings is not saving properly.

    Look forward to your response. Thanks.

    KV

    Thread Starter khoavo

    (@khoavo)

    The issue ID and resolved. Thanks for your team’s quick response and guidance.

    Plugin Contributor Abdul Wahab

    (@abdulwahab610)

    Hey, @khoavo

    You’re welcome. Would you please give us your 2 mins to post 5-star ratings and excellent comment at www.ads-software.com
    I would really appreciate that.

    Thank you.

    Thread Starter khoavo

    (@khoavo)

    Yup, I’ve already submitted my 5-star ratings of your plugin awhile back. Thanks.

Viewing 7 replies - 1 through 7 (of 7 total)
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