Core Functionality Broken with Pro Theme from Themeco

  • Resolved brianjohnsondesign

    (@brianjohnsondesign)


    9 months, 2 weeks ago

    I have a WordPress site using the “Pro Theme” from Themeco, and it appears to be broken much of the core functionality of the plugin.

    Using a variety of methods to display events, we only get the message that “There are no upcoming events”.

    Additionally, in the backend, we can’t properly edit events.

    I’d add an image of it but I can’t figure out how. Instead of having fields to edit the event meta data, things like the following are directly in the editor:

    Okay apparently you can’t paste using the block editor? Wow… At this point I’m about ready to give up on WordPress for good.

    They look like this: <!– wp:tribe/event-datetime /–>

    I have tested with ONLY The Events Calendar plugin active and Pro Theme. So we can rule out any other conflicts. I also was using the parent theme.

    Everything is fully up-to-date. The Events Calendar is 6.3.2, WordPress is 6.4.3, and Pro Theme is 6.4.11. PHP is 8.2. I have other extensions for The Events Calendar, however I don’t think that’s relevant since the problem still exists with everything else (including these extensions) deactivated.

    I also tried uploading a fresh copy of the plugin.

    If I switch to any other theme, it works fine, both with all other plugins activated or deactivated.

    I have been working with themeco support but they told me that it’s a problem with your plugin and to reach out here. They said it’s not their problem.

    Any ideas?

    The page I need help with: [log in to see the link]

Viewing 16 replies (of 16 total)
  • Thread Starter brianjohnsondesign

    (@brianjohnsondesign)

    Hi Darian,

    Sorry for the late response! The email notifications for these messages are difficult to spot.

    Unfortunately, no, we were not able to resolve the problem. The client didn’t want to wait any longer though, so we gave up on the plugin and moved to another solution. Thanks for your help, though.

    The host, in this case, is CloudAccess.net, however I have literally hundreds of sites there and probably a couple dozen are running The Events Calendar without issue, so I suspect it’s not a hosting-specific issue.

    I never tried manually updating the plugin through FTP, but I believe I did manually download the ZIP and upload it, allowing it to overwrite the old version. I think I also tried deleting the old one via an online file manager and then manually uploading the new ZIP. Neither worked.

Viewing 16 replies (of 16 total)
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