• Resolved slingblade01

    (@slingblade01)


    “It looks like you have an old version of the plugin activated. Please deactivate the plugin and activate it again to complete the installation of the new version.
    Installed Version:
    Current Version: 4.3.21″

    I have used this plug in the past with no problems. Now I cannot get any emails to send. When I started to look into the problem, I discovered the above notice. I uninstalled and reinstalled 3 times to no avail. I’m not sure if these problems are related.

    https://www.ads-software.com/extend/plugins/email-users/

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author Mike Walsh

    (@mpwalsh8)

    Typically the version notice doesn’t have anything to do with the ability to send email or not. Does the “Test Email” on the Plugin Settings page work correctly?

    Has anything else changed with your site? Other plugins installed?

    Thread Starter slingblade01

    (@slingblade01)

    The emails stopped around 9pm yesterday. I did not touch anything at that time.

    Other plugins were installed a few weeks ago and everything has been stable until yesterday.

    The test email does not work. New user notifications does not work. Purchase notifications does not work.

    I checked to see if I was blacklisted and that is also fine.

    I’m Clueless

    Plugin Author Mike Walsh

    (@mpwalsh8)

    From what you are describing it sounds like the email configuration on your server has changed something. Have you checked with your hosting provider? New User notifications and Purchase notifications (I assume from another plugin?) have nothing to do with the Email-Users plugin.

    Thread Starter slingblade01

    (@slingblade01)

    The host provider tested and found that their server was sending out test emails fine. I uninstalled your plugin with no change. I tried changing the return email from gmail to one that matches my domain name.

    Still clueless.

    What its going on with the version check?

    Plugin Author Mike Walsh

    (@mpwalsh8)

    The version check does nothing more than compare the version of the plugin to what is stored with the plugin settings. If they don’t match, then it reports it as a potential issue. When the plugin settings are saved, the version of the plugin is saved with it.

    If the settings the plugin is looking for aren’t found in the database it has defaults it will use (which are all listed on the plugin settings page).

    Email-Users uses the WordPress API function wp_mail() to send email. There really isn’t any magic that Email-Users does with respect to email. It loops through a selected set of recipients, constructs headers, and sends each an email using wp_mail().

    If your site isn’t sending email, I cannot see how Email-Users has anything to do with that. It has to be a change to your server or PHP.ini file or another plugin that is mucking with wp_mail().

    Thread Starter slingblade01

    (@slingblade01)

    Like I said in the original post, I think it’s not related. It’s just odd that whatever happened to my email occurred at the same time to my plugin version number. Is version number stopped on the database?

    Thread Starter slingblade01

    (@slingblade01)

    Sorry, I mean, is the version number stored on the db?

    Plugin Author Mike Walsh

    (@mpwalsh8)

    Yes, it is stored with the plugin settings in the options table.

    Thread Starter slingblade01

    (@slingblade01)

    I found wp_options but can’t find the plugin value.
    Shouldn’t a reinstall cure it?

    Plugin Author Mike Walsh

    (@mpwalsh8)

    There are a series of options that all start with “mailusers_” – those are the plugin settings. If you use the Reset Default Plugin Settings option on the plugin settings it will re-write the default settings to the WordPress options table.

    Reinstalling the plugin will not change the options. If want them to reset, use the plugin settings page.

    I am not sure what you are trying to accomplish though as it is unlikely to have any affect on your ability to send email.

    Thread Starter slingblade01

    (@slingblade01)

    I just want to get rid of the update notice.

    Plugin Author Mike Walsh

    (@mpwalsh8)

    If all you want to do is get rid of the notice, simply “Save” your settings on the Plugin Settings page and it will go away. You don’t have to change anything, the act of saving will update the plugin version number and remove the message.

Viewing 12 replies - 1 through 12 (of 12 total)
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