Corrupted XLSX files after caching plugin change

  • Resolved imajcen

    (@imajcen)


    1 year, 6 months ago

    Hello,

    I have problem with URL downloading after replacing Rocket WP with AccelerateWP (they are very similar, the latter one is from CloudLinux). If I am logged-in, everything is fine, but when I download without being logged in to WordPress, the file is corrupted.

    I don’t know how to exclude the plugin or just link from being affected by the cache plugin.

    Best Regarsd,

    Ivan

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Doeke Norg

    (@doekenorg)

    You may need to whitelist the download url from the caching plugin.

    See https://gfexcel.com/docs/caching-plugins/ for more information on that.

    Hope this helps.

    Thread Starter imajcen

    (@imajcen)

    I have tried this already, but it didn’t help…

    Plugin Author Doeke Norg

    (@doekenorg)

    @imajcen I’m sorry for misreading your initial message. I missed that part.

    Unfortunately AccelerateWP is not a public plugin we can examine to provide this information. I would suggest you take this up with CloudLinux; as they are the provider of this feature / plugin.

    From GravityExports perspective all headers to avoid caching are set; but these caching plugins often disregard these.

    It must be possible to whitelist the /gf-entries-in-excel/* from the AccelerateWP caching. After that it should work. I fear their caching is producing a different set of content headers with the content from the plugin; resulting in a mismatched / corrupt end-result.

    Hope you get this resolved with them. If they have any pointers for me to help you I’d love to hear. A page with plugin hooks would also help; perhaps we can add a hook to prevent this in the future. But for now I cannot find any such information.

    kind regards,

    Doeke

    Thread Starter imajcen

    (@imajcen)

    Ok, I will try with them. Thank you!

    Best regards,

    Ivan

Viewing 4 replies - 1 through 4 (of 4 total)
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