Corruption of product variations

  • I checked one of my variable products just now. The SKUs were allocated to the incorrect variations. Last week, I had a similar problem with Regular Prices. A variation with the price of GBP 1505.00 was being given the price of the GBP 325.00 product. Obviously, that is quite a serious problem.

    Has anybody encountered this? The fact that it is now happening with SKUs means that we cannot use SKUs to administer UK Disability VAT Exemption on only eligible products.

    I really don’t know what to do, and am obviously worried about the consequences.

    Thanks. Sarah

    • This topic was modified 3 months, 3 weeks ago by limeat. Reason: typing error
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Shameem a11n

    (@shameemreza)

    Hi @limeat

    This issue might be caused by a plugin conflict or a glitch in the system. The best way to determine this is to:

    • Temporarily switch your theme to Storefront or Twenty Twenty-Four
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you do not see the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To determine which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    If the issue persists, I suggest you re-check the product data settings. Make sure that each variation has been assigned the correct SKU and price.

    I hope that helps! Let me know once you have done a conflict test!

    Thread Starter limeat

    (@limeat)

    Thank you. I am extremely grateful for your reply!
    I am waiting for a previously used freelancer to give me a quote as Codable is too expensive at this time.

    I have started to use GoCardless (without their plugin) as a way of bypassing WooCommerce and manually entering prices using the Fox Currency Conversion plugin. Unfortunately, the problem with bypassing WooCommerce with Buy Now / pay in installments buttons with GoCardless URLs, is that we cannot offer UK Disability VAT Exemption using:
    https://www.flycart.org/products/wordpress/woocommerce-discount-rules

    Its an extremely frustrating vicious circle!

    A possibility has just sprung to to mind…

    To display prices in product tables (displaying in more than one currency) I use Fox Currency Converter and the following shortcode:

    [woocs_show_custom_price value=33.5 currency=GBP]
    [woocs_show_custom_price value=33.5 currency=EUR]
    [woocs_show_custom_price value=33.5 currency=USD]

    Previously, the Woo product variation was used instead of price (in the above case GBP 33.5). That is how I became aware of the problem…

    For an add to cart button, I use the following WooCommerce URL:
    [maxbutton id=”13″ text=”Buy Now” url=”https://limetech.uk/checkout/?add-to-cart=417048&quantity=1“]

    (the above was not displaying properly here, so is not a mistake, hence the edits)

    Obviously, if product variation 417048 has the incorrect price as is happening, the consequences are serious.

    Is there a WooCommerce URL in which I can enter a product name and regular price rather than the ID?

    Many thanks again,
    Sarah

    • This reply was modified 3 months, 2 weeks ago by limeat. Reason: URL being displayed incorrectly
    • This reply was modified 3 months, 2 weeks ago by limeat. Reason: URL being displayed incorrectly
Viewing 2 replies - 1 through 2 (of 2 total)
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