• Resolved nbruley

    (@nbruley)


    I’m using Jigoshop 1.17.6

    If you add an item from
    https://publicacionespescadores.com/libreria
    to your cart, check out, Calcular envio (calculate shipping) by choosing country Mexico, Realizar pedido, the total cost includes shipping. Payment Method Deposito is selected by default. Complete order, and the shipping cost is no longer on the bill and is not charged.

    You can also test by choosing the PayPal option- the same issue is seen there.

    Any idea why? This is not a high traffic site, but it is a major issue.

    Thank you.

    https://www.ads-software.com/plugins/jigoshop/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter nbruley

    (@nbruley)

    ### WordPress Environment ###

    Home URL: https://publicacionespescadores.com
    Site URL: https://publicacionespescadores.com
    Jigoshop Version: 1.17.6
    Jigoshop Database Version: 1503180
    Log Directory Writable: ? To allow logging
    make /home1/mysitecr/public_html/publicacionespescadores/wp-content/uploads/jigoshop-logs/ writable or define a custom JIGOSHOP_LOG_DIR.

    WP Version: 4.2.2
    WP Multisite: –
    WP Memory Limit: 64 MB
    WP Debug Mode: –
    Language: es_ES

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 5.4.40
    PHP Post Max Size: 100 MB
    PHP Time Limit: 600
    PHP Max Input Vars: 1000
    SUHOSIN Installed: –
    MySQL Version: 5.5.42
    eAccelerator: ?
    APC: ?
    OpCache: ?
    Short Open Tag:
    Allow URL fopen:
    Session:
    Cookie Path: /
    Save Path: /tmp
    Use Cookies:
    Use Only Cookies:
    Max Upload Size: 50 MB
    Default Timezone is UTC:
    fsockopen/cURL:
    SoapClient:
    Remote Post:
    Remote Get:

    ### Server Locale ###

    decimal_point: .
    thousands_sep: N/A
    mon_decimal_point: N/A
    mon_thousands_sep: N/A

    ### Active Plugins (20) ###

    Akismet: by Automattic – 3.1.1
    Bad Behavior: by Michael Hampton – 2.2.16
    CodeStyling Localization: by Heiko Rabe – 1.99.30
    Formulario de Contacto 7: by Takayuki Miyoshi – 4.1.2
    Duplicate Post: by Enrico Battocchi – 2.6
    Enable Media Replace: by M?ns Jonasson – 3.0.3
    Google Analytics por Yoast: by Equipo Yoast – 5.4.2
    Jigoshop CSV Importer: by Ataul Ghani – 1.1
    Jigoshop Customer Discounts: by OptArt | Amadeusz Starzykiewicz – 2.3.1
    Jigoshop – Orders & Clients CSV Export: by Ilari M?kel? – 1.1
    Jigoshop – Store Exporter Deluxe: by Visser Labs – 1.5.2
    Jigoshop Table Rate Shipping: by Jigoshop – 3.3.1
    Jigoshop: by Jigoshop Limited – 1.17.6
    Maintenance: by fruitfulcode – 2.4
    Regenerate Thumbnails: by Viper007Bond – 2.2.4
    TS Custom Widgets: by ThaSlayer – 2.0
    WordPress.com Stats: by Automattic – 1.8.6
    Wordfence Security: by Wordfence – 6.0.3
    WordPress HTTPS: by Mike Ems – 3.3.6
    WPtouch Mobile Plugin: by BraveNewCode Inc. – 3.7.8

    ### Settings ###

    Taxes Enabled: –
    Shipping Enabled:
    Force SSL:
    Currency: MXN ($)
    Currency Position: left_code_space
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2

    ### Jigoshop Pages ###

    Shop Base: #92 – /libreria
    Carrito: #94 – /carrito
    Caja: #103 – /realizar-pedido
    Pagar: #105 – /realizar-pedido/pay
    Thanks: #106 – /realizar-pedido/gracias
    Mi cuenta: #98 – /mi_cuenta
    Edit Address: #100 – /mi_cuenta/editar_domicilio
    Ver pedido: #102 – /mi_cuenta/ver-pedido
    Cambiar contrase?a: #101 – /mi_cuenta/contrasena
    Track Order: #96 – /estado-de-pedido
    Terms: Page not set

    ### Taxonomies ###

    Product Types: configurable (configurable)
    downloadable (downloadable)
    grouped (grouped)
    simple (simple)
    variable (variable)
    virtual (virtual)

    ### Theme ###

    Name: Brunelleschi
    Version: 1.5.5
    Author URL: https://kitmacallister.com/about/
    Child Theme: ? – If you’re modifying Jigoshop or a parent theme you didn’t build personally we recommend using a child theme. See: How to create a child theme
    Jigoshop Support: Not Declared

    ### Templates ###

    Overrides: brunelleschi/index.php

    Hi
    This issue appears only for table rates rules or for all shipping methods?

    Thread Starter nbruley

    (@nbruley)

    I enabled another shipping method to test, and it works properly. So it looks like the problem is with the table rate shipping plugin…

    Thread Starter nbruley

    (@nbruley)

    Updating the table rate plugin fixed the issue. Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Cost of shipping not added to bill’ is closed to new replies.