Costs not calculating on upselling products

Hi,

First of all let me say that your plugin is just what we need, and seems perfect functionality except for one small thing.

We use a plugin pack named Woofunnels to manage our carts. This plugin shows up an upsell after you finish your purchase, so you can add another product with an extra discount to your order. But the payment is already done by the time the web shows you the option to add the discount. So if you accept that upsell offer, the site charges you a second time for that upsell. The problem we are facing is that your plugin is not able to pick the costs for the upsell. I guess that if we purchase the full version we would be able to hit the recalculate button, and it will do so, but that is not an option for us, because we have over 50 sites, and we cant be hitting that button over the 50 sites.

We would be happy to purchase the pro version if you have a solution for this. Maybe a cron job that runs every day at a given time so it recalculates all the orders. That way we can see the uppsell pricess after it runs. Or simply help us to work with Woofunnels all together.

I noticed that when using woofunels the orders has a custom order status saying Primary Order Accepted or something like that, but i tried to tell your plugin to only calculate the costs on Processing orders, with no luck, it seems that the orders does not go straight into Primary Order Accepted order status but it first goes to Processing, then Pending Upsell, so your plugin already calculated the costs for that order regardless of it changing status later on.

Thanks
Kind regards

• This topic was modified 4 years, 10 months ago by andresmolina.