• Resolved nimbus2006

    (@nimbus2006)


    Hello.

    I am in the process of setting up a system to accept donations on my non-profit’s website using GiveWP.

    I can choose PayPal as the payment gateway, but when I try to set up a connection between GiveWP and PayPal, when I log in from the PayPal screen, I go through a “security challenge” process. If I answer correctly and the authentication is complete, the screen goes blank. The page does not reload as it should, so if I reload it manually, I get the normal PayPal dashboard and it does not jump to the screen to allow the plugin to connect.

    When I try to log in again, I get the error message “Some of your info isn’t correct.” even though I entered the correct information.
    Can you please advise on a solution to this?

    We have already issued a ticket to PayPal for the login trouble. But even if I can log in, I can’t jump to the dashboard and connect with GiveWP.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter nimbus2006

    (@nimbus2006)

    WordPress Environment
    
    Home URL: https://japanesenetwork.org
    Site URL: https://japanesenetwork.org/2021
    WP Version: 6.2
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    Permalink Structure: /archives/%post_id%
    Show on Front: page
    Page on Front: JaNetトップページ (#7)
    Page for Posts: Unset
    Table Prefix Length: rcduc_
    Table Prefix Length: 6
    Table Prefix Status: Acceptable
    Admin AJAX: Accessible
    Registered Post Statuses: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, refunded, failed, revoked, cancelled, abandoned, processing, preapproval, dp-rewrite-republish Server Environment Hosting Provider: DBH: mysql12005.xserver.jp, SRV: japanesenetwork.org
    TLS Connection: Connection uses TLS 1.2
    TLS Connection: Bad
    Server Info: Apache
    PHP Version: 7.4.33
    PHP Post Max Size: 1 GB
    PHP Time Limit: 180
    PHP Max Input Vars: 1000
    PHP Max Upload Size: 1 GB
    cURL Version: ? 7.29.0, NSS/3.44 - We recommend a minimum cURL version of 7.40.
    SUHOSIN Installed: –
    MySQL Version: 5.7.31
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    gzip: ?
    GD Graphics Library: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ? GiveWP Configuration GiveWP Version: 2.25.2
    GiveWP Cache: Enabled
    Database Updates: All DB Updates Completed.
    Database Updates: All Database Migrations Completed.
    Database Tables: ? rcduc_give_donors? rcduc_give_donormeta? rcduc_give_comments? rcduc_give_commentmeta? rcduc_give_sessions? rcduc_give_formmeta? rcduc_give_sequential_ordering? rcduc_give_donationmeta? rcduc_give_revenue? rcduc_give_migrations? rcduc_give_log
    GiveWP Cache: Enabled
    GiveWP Cache: ?New Donation?Donation Receipt?Donation Processing Receipt?New Offline Donation?Offline Donation Instructions?New User Registration?User Registration Information?Donation Note?Email access
    Upgraded From: 2.25.2
    Test Mode: Disabled
    Currency Code: USD
    Currency Position: Before
    Decimal Separator: .
    Thousands Separator: ,
    Success Page: https://japanesenetwork.org/donation-confirmation
    Failure Page: https://japanesenetwork.org/donation-failed
    Donation History Page: https://japanesenetwork.org/donor-dashboard
    GiveWP Forms Slug: /donations/
    Enabled Payment Gateways: Offline Donation, PayPal Standard, PayPal Donations
    Default Payment Gateway: PayPal Standard
    PayPal IPN Notifications: N/A
    Donor Email Access: Enabled
    Stripe Webhook Notifications: N/A Active GiveWP Add-ons Other Active Plugins Akismet Anti-Spam: by Automattic – 5.1
    All-in-One WP Migration: by ServMask – 7.73
    All-in-One WP Migration pCloud Extension: by ServMask – 1.36
    Avada Builder: by ThemeFusion – 3.10.0
    Avada Core: by ThemeFusion – 5.10.0
    Avada Custom Branding: by ThemeFusion – 1.2
    Better Search Replace: by WP Engine – 1.4.2
    Broken Link Checker: by WPMU DEV – 2.0.0
    Converter for Media: by matt plugins – 5.8.4
    Feed Them Social - Page, Post, Video and Photo Galleries: by SlickRemix – 4.1.1
    Feed Them Social Premium: by SlickRemix – 2.0.1
    FileBird: by Ninja Team – 5.1.5
    Instant Images: by Darren Cooney – 5.2.0.2
    Jetpack: by Automattic – 11.9.1
    Loco Translate: by Tim Whitlock – 2.6.4
    Page Links To: by Mark Jaquith – 3.3.6
    Password Protected: by WPExperts – 2.6.2
    Search Regex: by John Godley – 3.0.6
    Wordfence Security: by Wordfence – 7.9.2
    WP Hide & Security Enhancer: by Nsp Code – 2.0.4
    WP Multibyte Patch: by Seisuke Kuraishi – 2.9
    Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.5 Inactive Plugins Active MU Plugins wp-hide-loader.php: by – Theme Name: Avada Child
    Version: 1.0.0
    Author URL: https://theme-fusion.com
    Child Theme: Yes
    Parent Theme Name: Avada
    Parent Theme Version: 7.10.0
    Parent Theme Author URL: https://themeforest.net/user/Janet

    System information is here.

    Thread Starter nimbus2006

    (@nimbus2006)

    I was able to solve the problem myself. This ticket is closed.

    Hi @nimbus2006,
    Glad to see you were able to get this resolved. If you have any other questions you can create a new ticket and we’ll be happy to give things a look. Have a great day!

    Hola. Tengo un problema similar al del usuario anterior. Cuando intento conectarme a Paypal desde la zona de ajuste de GiveWP, no logra ingresar y simplemente no conecta con PayPal. Lo vengo intentado ya en varias oportunidades. Estoy intentando configurarla para una ONG (Organización No Gubernamental). ?Me podría indicar que es lo que debo hacer para terminar la configuración de manera correcta?

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Could not connect to PayPal’ is closed to new replies.