Could not import “product Name” from Square.

Hey there, @haseebzakki! Thanks for contacting us. I’m happy to help you.

As I understand this is happening with all products, right?

And to confirm those were products created on Square and you are trying to import them to Woo, correct?

Are they all the same type of product (simple/variable/etc)?

Can you please confirm if your website complies with the requirements listed here?

Furthermore, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
Fatal error logs (if any) under WooCommerce > Status > Logs. Then you can use the selector to search for Fatal Errors.
You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

Looking forward to your reply.

Have a wonderful day!

yes, For all products
Yes, All are created in Square
Yes, meet all requirements
yes, All variable Products
No, Error

• This reply was modified 3 months, 3 weeks ago by haseebzakki.

<br>### WordPress Environment ###<br><br>WordPress address (URL): https://dev.vixi.app<br>Site address (URL): https://dev.vixi.app<br>WC Version: 9.0.2<br>Legacy REST API Package Version: ? 1.0.4<br>Action Scheduler Version: ? 3.7.4<br>Log Directory Writable: ?<br>WP Version: 6.6.1<br>WP Multisite: –<br>WP Memory Limit: 768 MB<br>WP Debug Mode: ?<br>WP Cron: ?<br>Language: en_US<br>External object cache: –<br><br>### Server Environment ###<br><br>Server Info: Apache<br>PHP Version: 8.3.9<br>PHP Post Max Size: 256 MB<br>PHP Time Limit: 120<br>PHP Max Input Vars: 3000<br>cURL Version: 8.2.1<br>OpenSSL/3.1.1<br><br>SUHOSIN Installed: –<br>MySQL Version: 8.0.36-28<br>Max Upload Size: 256 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ?<br><br>### Database ###<br><br>WC Database Version: 8.8.3<br>WC Database Prefix: aag_<br>Total Database Size: 63.65MB<br>Database Data Size: 60.51MB<br>Database Index Size: 3.14MB<br>aag_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>aag_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>aag_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>aag_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>aag_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>aag_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>aag_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>aag_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>aag_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>aag_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>aag_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>aag_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>aag_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>aag_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>aag_actionscheduler_actions: Data: 0.09MB + Index: 0.14MB + Engine InnoDB<br>aag_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>aag_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>aag_actionscheduler_logs: Data: 0.06MB + Index: 0.03MB + Engine InnoDB<br>aag_addonlibrary_addons: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>aag_addonlibrary_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>aag_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>aag_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB<br>aag_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>aag_e_notes: Data: 0.02MB + Index: 0.17MB + Engine InnoDB<br>aag_e_notes_users_relations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>aag_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB<br>aag_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>aag_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>aag_grp_google_place: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>aag_grp_google_review: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>aag_grp_google_stats: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>aag_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>aag_options: Data: 3.09MB + Index: 0.08MB + Engine InnoDB<br>aag_postmeta: Data: 35.44MB + Index: 0.44MB + Engine InnoDB<br>aag_posts: Data: 20.48MB + Index: 0.20MB + Engine InnoDB<br>aag_sgs_log_events: Data: 0.06MB + Index: 0.02MB + Engine InnoDB<br>aag_sgs_log_visitors: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>aag_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>aag_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>aag_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>aag_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>aag_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>aag_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>aag_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB<br>aag_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB<br>aag_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>aag_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>aag_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>aag_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>aag_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>aag_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>aag_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>aag_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>aag_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>aag_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>aag_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>aag_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>aag_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>aag_wc_product_meta_lookup: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>aag_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>aag_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>aag_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>aag_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>aag_woocommerce_square_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>aag_wpfb_post_templates: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>aag_wpfb_reviews: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>aag_wpfb_total_averages: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br><br>### Post Type Counts ###<br><br>attachment: 41<br>custom_css: 2<br>elementor_library: 7<br>grw_feed: 1<br>nav_menu_item: 6<br>page: 8<br>post: 2<br>revision: 701<br>wp_font_face: 33<br>wp_font_family: 12<br>wp_navigation: 1<br><br>### Security ###<br><br>Secure connection (HTTPS): ?<br>Hide errors from visitors: ?Error messages should not be shown to visitors.<br><br>### Active Plugins (14) ###<br><br>Product Carousel Slider for Elementor: by Plugin Devs – 2.1.2<br>Elementor: by Elementor.com – 3.22.3<br>ElementsKit Lite: by Wpmet – 3.2.0<br>Essential Addons for Elementor: by WPDeveloper – 5.9.25<br>PAYOK Payment Gateway: by Otter – 1.0.0<br>PRO Elements: by PROElements.org – 3.22.1<br>Product Slider: by Otter Dev – 1.0<br>Speed Optimizer: by SiteGround – 7.6.2<br>Security Optimizer: by SiteGround – 1.5.1<br>Plugin for Google Reviews: by RichPlugins  – 4.0<br>WooCommerce Legacy REST API: by WooCommerce – 1.0.4<br>WooCommerce Square: by WooCommerce – 4.7.1<br>WooCommerce: by Automattic – 9.0.2 (update to version 9.1.4 is available)<br>WP Google Review Slider: by LJ Apps – 14.1<br><br>### Inactive Plugins (0) ###<br><br><br>### Settings ###<br><br>API Enabled: ?<br>Force SSL: –<br>Currency: EUR (€)<br>Currency Position: right_space<br>Thousand Separator: .<br>Decimal Separator: ,<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)<br><br>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)<br><br>Connected to WooCommerce.com: –<br>Enforce Approved Product Download Directories: ?<br>HPOS feature enabled: ?<br>Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore<br>HPOS data sync enabled: –<br><br>### Logging ###<br><br>Enabled: ?<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 days<br>Level threshold: –<br>Log directory size: 2 MB<br><br>### WC Pages ###<br><br>Shop base: #6 - /shop/<br>Cart: #7 - /cart/<br>Checkout: #8 - /checkout/<br>My account: #9 - /my-account/<br>Terms and conditions: ? Page not set<br><br>### Theme ###<br><br>Name: Hello Elementor Child<br>Version: (update to version 0 is available)<br>Author URL: <br>Child Theme: ?<br>Parent Theme Name: Hello Elementor<br>Parent Theme Version: 3.0.2 – 3.1.0 is available<br>Parent Theme Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash<br>WooCommerce Support: ?<br><br>### Templates ###<br><br>Overrides: –<br><br>### Square ###<br><br>Environment: Production<br>Tokenization Enabled: –<br>Debug Mode: Off<br><br>### Admin ###<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br><br>Disabled Features: minified-js<br>new-product-management-experience<br>pattern-toolkit-full-composability<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>launch-your-store<br>product-editor-template-system<br><br>Daily Cron: ? Next scheduled: 2024-07-29 08:53:41 +00:00<br>Options: ?<br>Notes: 80<br>Onboarding: completed<br><br>### Action Scheduler ###<br><br>Complete: 302<br>Oldest: 2024-06-29 04:12:18 +0000<br>Newest: 2024-07-29 05:02:12 +0000<br><br>Failed: 2<br>Oldest: 2024-04-25 08:56:19 +0000<br>Newest: 2024-05-02 12:23:36 +0000<br><br>Pending: 3<br>Oldest: 2024-07-29 05:17:11 +0000<br>Newest: 2024-08-01 14:36:14 +0000<br><br><br>### Status report information ###<br><br>Generated at: 2024-07-29 05:12:35 +00:00<br>

• This reply was modified 3 months, 3 weeks ago by haseebzakki.

Hello haseebzakki

Thank you for your reply.

Could you tell me how many products you have at Square?
In the past, a similar issue was reported and it was resolved by increasing the PHP Time Limit.

For a better understanding, I’d like to review your site’s System Status Report.
You can find it via WooCommerce > Status.
Select Get system report and then Copy for support.

Once you’ve done that, you can paste the text in https://gist.github.com
After that, you can paste the Gist link here in your reply.

Looking forward to your response. ??

Best regards.

WordPress Environment<br><br>WordPress address (URL): https://dev.vixi.app<br>Site address (URL): https://dev.vixi.app<br>WC Version: 9.0.2<br>Legacy REST API Package Version: ? 1.0.4<br>Action Scheduler Version: ? 3.7.4<br>Log Directory Writable: ?<br>WP Version: 6.6.1<br>WP Multisite: –<br>WP Memory Limit: 768 MB<br>WP Debug Mode: ?<br>WP Cron: ?<br>Language: en_US<br>External object cache: – Server Environment<br><br>Server Info: Apache<br>PHP Version: 8.3.9<br>PHP Post Max Size: 256 MB<br>PHP Time Limit: 120<br>PHP Max Input Vars: 3000<br>cURL Version: 8.2.1<br>OpenSSL/3.1.1<br><br>SUHOSIN Installed: –<br>MySQL Version: 8.0.36-28<br>Max Upload Size: 256 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? Database<br><br>WC Database Version: 8.8.3<br>WC Database Prefix: aag_<br>Total Database Size: 63.65MB<br>Database Data Size: 60.51MB<br>Database Index Size: 3.14MB<br>aag_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>aag_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>aag_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>aag_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>aag_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>aag_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>aag_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>aag_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>aag_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>aag_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>aag_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>aag_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>aag_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>aag_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>aag_actionscheduler_actions: Data: 0.09MB + Index: 0.14MB + Engine InnoDB<br>aag_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>aag_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>aag_actionscheduler_logs: Data: 0.06MB + Index: 0.03MB + Engine InnoDB<br>aag_addonlibrary_addons: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>aag_addonlibrary_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>aag_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>aag_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB<br>aag_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>aag_e_notes: Data: 0.02MB + Index: 0.17MB + Engine InnoDB<br>aag_e_notes_users_relations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>aag_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB<br>aag_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>aag_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>aag_grp_google_place: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>aag_grp_google_review: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>aag_grp_google_stats: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>aag_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>aag_options: Data: 3.09MB + Index: 0.08MB + Engine InnoDB<br>aag_postmeta: Data: 35.44MB + Index: 0.44MB + Engine InnoDB<br>aag_posts: Data: 20.48MB + Index: 0.20MB + Engine InnoDB<br>aag_sgs_log_events: Data: 0.06MB + Index: 0.02MB + Engine InnoDB<br>aag_sgs_log_visitors: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>aag_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>aag_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>aag_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>aag_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>aag_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>aag_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>aag_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB<br>aag_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB<br>aag_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>aag_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>aag_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>aag_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>aag_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>aag_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>aag_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>aag_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>aag_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>aag_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>aag_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>aag_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>aag_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>aag_wc_product_meta_lookup: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>aag_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>aag_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>aag_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>aag_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>aag_woocommerce_square_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>aag_wpfb_post_templates: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>aag_wpfb_reviews: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>aag_wpfb_total_averages: Data: 0.02MB + Index: 0.02MB + Engine InnoDB Post Type Counts<br><br>attachment: 41<br>custom_css: 2<br>elementor_library: 7<br>grw_feed: 1<br>nav_menu_item: 6<br>page: 8<br>post: 2<br>revision: 701<br>wp_font_face: 33<br>wp_font_family: 12<br>wp_navigation: 1 Security<br><br>Secure connection (HTTPS): ?<br>Hide errors from visitors: ?Error messages should not be shown to visitors. Active Plugins (14)<br><br>Product Carousel Slider for Elementor: by Plugin Devs – 2.1.2<br>Elementor: by Elementor.com – 3.22.3<br>ElementsKit Lite: by Wpmet – 3.2.0<br>Essential Addons for Elementor: by WPDeveloper – 5.9.25<br>PAYOK Payment Gateway: by Otter – 1.0.0<br>PRO Elements: by PROElements.org – 3.22.1<br>Product Slider: by Otter Dev – 1.0<br>Speed Optimizer: by SiteGround – 7.6.2<br>Security Optimizer: by SiteGround – 1.5.1<br>Plugin for Google Reviews: by RichPlugins – 4.0<br>WooCommerce Legacy REST API: by WooCommerce – 1.0.4<br>WooCommerce Square: by WooCommerce – 4.7.1<br>WooCommerce: by Automattic – 9.0.2 (update to version 9.1.4 is available)<br>WP Google Review Slider: by LJ Apps – 14.1 Inactive Plugins (0) Settings<br><br>API Enabled: ?<br>Force SSL: –<br>Currency: EUR (€)<br>Currency Position: right_space<br>Thousand Separator: .<br>Decimal Separator: ,<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)<br><br>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)<br><br>Connected to WooCommerce.com: –<br>Enforce Approved Product Download Directories: ?<br>HPOS feature enabled: ?<br>Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore<br>HPOS data sync enabled: – Logging<br><br>Enabled: ?<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 days<br>Level threshold: –<br>Log directory size: 2 MB WC Pages<br><br>Shop base: #6 - /shop/<br>Cart: #7 - /cart/<br>Checkout: #8 - /checkout/<br>My account: #9 - /my-account/<br>Terms and conditions: ? Page not set Theme<br><br>Name: Hello Elementor Child<br>Version: (update to version 0 is available)<br>Author URL:<br>Child Theme: ?<br>Parent Theme Name: Hello Elementor<br>Parent Theme Version: 3.0.2 – 3.1.0 is available<br>Parent Theme Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash<br>WooCommerce Support: ? Templates<br><br>Overrides: – Square<br><br>Environment: Production<br>Tokenization Enabled: –<br>Debug Mode: Off Admin<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br><br>Disabled Features: minified-js<br>new-product-management-experience<br>pattern-toolkit-full-composability<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>launch-your-store<br>product-editor-template-system<br><br>Daily Cron: ? Next scheduled: 2024-07-29 08:53:41 +00:00<br>Options: ?<br>Notes: 80<br>Onboarding: completed Action Scheduler<br><br>Canceled: 1<br>Oldest: -0001-11-30 00:00:00 +0000<br>Newest: -0001-11-30 00:00:00 +0000<br><br>Complete: 307<br>Oldest: 2024-06-29 04:12:18 +0000<br>Newest: 2024-07-29 10:34:47 +0000<br><br>Failed: 2<br>Oldest: 2024-04-25 08:56:19 +0000<br>Newest: 2024-05-02 12:23:36 +0000<br><br>Pending: 3<br>Oldest: 2024-07-29 10:49:45 +0000<br>Newest: 2024-08-01 14:36:14 +0000 Status report information<br><br>Generated at: 2024-07-29 10:34:49 +00:00<br>

we have a time limit of 120 seconds i think around 20

in my case, no product is imported
here is the link
https://gist.github.com/haseeb0344/7e234c31d66481ae0ec82ddb5ab8048d

• This reply was modified 3 months, 3 weeks ago by haseebzakki.

Hi @haseebzakki

I understand that you are experiencing difficulties when attempting to import products from Square to WooCommerce, specifically with items that have variable pricing.

This is a known limitation of the WooCommerce Square plugin. Currently, the plugin does not support importing variable products from Square. It only supports simple products. This is why you see the error message “Items with variable pricing cannot be imported.” More info: https://woocommerce.com/document/woocommerce-square/sync-settings/#product-data-synchronization-1

I understand this might be inconvenient for you. However, it would be great to have you add your ideas as a feature request, which is where developers go to look for future plugin features and improvements.

In the meantime, you will need to manually create your variable products in WooCommerce.

I hope this information helps. If you have any other questions or need further assistance, please don’t hesitate to ask.