• Resolved nesoor

    (@nesoor)


    Hello WordPress members,

    When “All In One WP Security” is activated I get the following message when I try to edit an image in wordpress: Could not load the preview image. Please reload the page and try again.

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  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, can you carry out a simple test for me. Can you disable all Firewall Rules. Then carry out a test. If it works then you know that one of the firewall rules is causing this issue. If that is the case, start enabling one by one the firewall rules you previously enabled. At the same time carry out a test every time you enable one feature. Do this until you come across the culprit feature.

    If the above does not help, can you disable all other plugins, then carry out a test. If this does not help you, can you test one of WordPress default themes like Twenty Seventeen.

    Report back with the outcome.

    Thank you

Viewing 1 replies (of 1 total)
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