Couldn't access your feed.

Hey Smutje —

Can you give me some more information about your site, such as WordPress version, current user permission level, and other plugins that are installed?

I was able to get your feed to load on my end of things, so it seems that there’s some sort of permission error or conflict.

Thanks!

Hey mc_nate,

thanks for your quick reply!

I’m currently running the latest WordPress installation 3.9.1 and I am the administrator. I have some other plugins installed but since you mentioned permission error or conflict that sounds like something familiar.

Once I couldn’t access article previews because there was a conflict with wordpress being installed in a subdirectory.

So the site URL is https://www.bizzmiss.de but the WordPress directory is https://www.bizzmiss.de/wordpress
Do you think that could be a problem?

Hey again, Smutje!

Still looking into this one, but the subdirectory shouldn’t be a problem. Once I get more information, I’ll keep this thread updated!

Thanks again for your follow-up!

Hey mc_nate,

sorry, I’m a little confused. Should I give you more information?

What exactly do you need?

Greetings,
Hannes

I just pushed a new update that explicitly says which feed it’s looking at.

Right now, it just uses a WordPress function get_bloginfo_rss('rss2_url') to generate the feed’s URL. Unfortunately, if that call isn’t returning anything, it may be something specific with your WordPress environment.

If you still see the error, let me know what it says this time.

Thanks!

Hey again, Hannes —

If that still doesn’t work, you should be able to manually set a feed URL in the new version of the plugin by editing the code in the “mc-content.php” file. Starting at about line 43, there’s a large chunk of commented text. On like 57, there’s a line that’s also commented out that says //$feed = '';. Un-comment that line and fill in your URL and then comment out the line right below that says $feed = get_bloginfo_rss('rss2_url');.

That should get you squared away as an immediate workaround.

I’m also looking at adding a way to explicitly set your URL on the setup page.

Thanks again for all your patience with this!

So, just tried to manually enter my feed address but still the problem persists.

Warning: simplexml_load_file(): https:// wrapper is disabled in the server configuration by allow_url_fopen=0 in /kunden/291161_13355/webseiten/wordpress/wp-content/plugins/mailchimp-campaigns/mc-content.php on line 59

Warning: simplexml_load_file(https://sailingconductors.com/feed/): failed to open stream: no suitable wrapper could be found in /kunden/291161_13355/webseiten/wordpress/wp-content/plugins/mailchimp-campaigns/mc-content.php on line 59

Warning: simplexml_load_file(): I/O warning : failed to load external entity “https://sailingconductors.com/feed/” in /kunden/291161_13355/webseiten/wordpress/wp-content/plugins/mailchimp-campaigns/mc-content.php on line 59

Thanks for your support,
Hannes

Hey again Hannes!

Thanks so much for that error message. It looks like your host has disabled that simplexml_load_file() function for security reasons, which makes sense. A malicious plugin could potentially load some nasty stuff that way. I’ve made a change to the plugin and am waiting on our QA team to give it a go before I push it live. It should be available later on this week.

Thanks again for your persistence and all of your help troubleshooting this!

Hey Hannes —

Would you mind reaching out to me directly at apiconnect [at] mailchimp [dot] com?

I’d like to get you to try a re-worked version of the plugin before I push it out to everyone, if you don’t mind?

Thanks!

Hey Hannes —

I think we got this sorted out. I’ll be pushing the fix to everyone once I patch up a couple more things.

Hey Nate,

cool, I’m excited to test the next version(s)!
Keep me posted =)

Hello,

The problem persists yet with this php disable option. How is going the new version of the plugin?

Thanks for your work, it’s exactly that I was looking for.

Hi everyone, any update on this? I also have this problem.

When I try to build a new campaign, I always get this:

Couldn’t access your feed at https://reviewforanyexam.com/feed/. Please check to make sure your feed is public. If it is publicly accessible, make sure the feed also validates.

My feed validates and I believe there is nothing in my settings that will make my feed NOT public.

I’ve been hoping that a plug-in update may fix this but it’s been about a month and I already badly need to set up my campaigns. Would appreciate any help.

My site is: https://reviewforanyexam.com