Couldn't edit the Email settings

Hi mjdaran,

What does the error page say, and what’s the URL of the page when the error comes up?

This is the Error page: https://neopanel.net/wp-admin/admin.php?page=EWD-OTP-options&DisplayPage=Emails&OTPAction=EWD_OTP_UpdateEmailSettings

The Error reads, “Oops that page can’t be found”

Alright, the URL looks correct.

Does it only happen with specific content in the email field? If you put just the word “Test” or something like that in does it save? Do you have access to the error log for your site, and is there a an error in there that is related to this issue?

This happens all the time no matter what the input is. No, I do not have an error log file.

Hi mjdaran,

Was this ever working? If so, what has changed since it was last working (updated this plugin, updated another plugin, updated theme, etc.)?

Could you try downgrading to an older version of this plugin to see if it starts to work again?

Thank you

No, from the very beginning this plugin is behaving like this.

Hi mjdaran,

Could you please try deactivating all other plugins and switching to the WordPress default theme and then trying again? As we haven’t seen this type of behaviour ever before, it sounds like it might be a conflict.

Ok, will do and tell.