Count links not working with my custom theme

  • Resolved kokozin

    (@kokozin)


    7 years, 5 months ago

    I found that the count links doesn’t work. It never start counting and freeze at 0 and never finished. I just switched to WordPress default theme TwentySeventeen and it works. So, it might be conflicting with my theme. But, I couldn’t trace the problem about the conflicts. Is there anyway to find out where does Yoast occur this problem? Perhaps, any error log with this operation?

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  • Plugin Support marcanor

    (@marcanor)

    To find out the reason for the conflict, please check for JavaScript errors with your console.

    If you find any JavaScript errors related to Yoast SEO or if there is a conflict with a plugin or a theme, you can create a new GitHub issue for our developers. Please report the issue to a third party developer as well.

    If you didn’t find any conflicts or errors, we think the issue is specific to your site. We’d need to investigate further but are unable to do so on these forums. You can purchase Yoast SEO Premium and receive our Premium email support and we can help you further.

    Thread Starter kokozin

    (@kokozin)

    There was no JS error. And I found out that it’s not relating to the theme. It works properly after I cleared all cache files from W3 Total Cache plugin, before I switched to default theme TwentySeventeen. So, it works with TwentySeventeen theme and made false assumption about the conflicts with my custom theme. And now I switched back to my custom theme and working properly.

    I’ll mark this as resolved, but keep checking and report back if this happens again.

    Thanks for your answer.

Viewing 2 replies - 1 through 2 (of 2 total)
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