Countdown is not counting

  • Resolved jraber

    (@jraber)


    4 years, 4 months ago

    Hello everybody,

    I installed some days ago the MEC plug in, it is really fancy and good looking on the page but there are some minor issues which I can’t get fixed by my self, maybe someone could help me with this.

    However I added the countdown view, monthly view and the upcoming events (grid) to the page where I want to display my events. If I am logged into the backend everything works perfect. But if someone else is looking at the page the countdown is not counting till the next event and if I click on an event in the monthly view the page jumps automatically to the top. A click on an umpcoming event at the grid view get me to the single event page, there the countdown is working perfect, doesn’t matter if i am logged into backend or not.

    Could someone help me with this? I challenged google the last days really hard, and everything I found been some setup guides but nothing that could help.

    Kind regards
    jan

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor webnus

    (@webnus)

    Hi @jraber,

    Please send a live URL from your issue,

    Also, for troubleshooting, deactivate all your plugins and let the MEC remain active only, set your theme on default, then reload the page, if the issue was solved, then activate your plugins one by one and your theme, refresh your page and check to see which plugin is causing the issue.

    Best Regards

    Thread Starter jraber

    (@jraber)

    Hi,

    this is the URL where I get the issue https://www.mjr.gmbh/mjr-racing-team-termine

    When I’m open the console with F12 I found there some errors. All of them are caused by the MEC plugin.

    The error messages are:
    Uncaught ReferenceError: jQuery is not defined
    Uncaught TypeError: b is not a function
    Uncaught TypeError: $ is undefined
    Uncaught TypeError: jQuery(…).mecCountdown is not a function

    Deactive all other plugins on the website will be critical because all the plugins are related to the main page of https://www.mjr.gmbh so I cannot deactive all plugins and try which caused the issue. Is there another way to figure out the problem?

    Kind regards
    Jan

    Hello @webnus,

    Greetings! I hope you are doing well!

    I am facing the same issue you can see here: https://workstatus.pro/sunshine-house/events/annual-open-house/

    can you please check why it is happening? it is conflicting with the beaver builder premium plugin.

    If I disable that it works.. but I can’t disable beaver builder plugin. Please advise or give me a fix.

    Looking forward to hearing from you! Thanks and have a wonderful day!

    Regards
    Deepak

    Plugin Contributor webnus

    (@webnus)

    Hi all,

    — @jraber,
    The standard theme or plugins on WordPress should be not included the jQuery file – because WordPress has done this before.
    On MEC we are sure about that, so it seems your issue influenced by theme or main plugins for the theme.
    Screenshot. Also, you can check jQuery on WordPress included here: https://i.postimg.cc/sgB2sMc1/image.png

    — @dpkmahendru,
    It seems your issue related to the cache, the first one please clear the cache on your site, if your issue persists again, use the CSS below (put the code on MEC Settings > Custom CSS):

    .single-mec-events .mec-events-meta-group-countdown {
    display: block;
}

    Screenshot.

    Best Regards

    • This reply was modified 4 years, 4 months ago by webnus.
Viewing 4 replies - 1 through 4 (of 4 total)
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