Countdown showing wrong values

  • Resolved olufikunmi

    (@olufikunmi)


    5 years, 10 months ago

    For about 3 weeks now I’ve noticed that the timer shows the same values at certain points. If you leave the webpage running the countdown works correctly but once you refresh, it returns to the original value as the last time the page was fully loaded. It seems it has something to do with caching but i’m not entirely sure. Please advise

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Anoop Ranawat

    (@anoopranawat)

    Hello @olufikunmi,

    Please share your page URL so we can help you.
    Your given URL not working

    Thanks.

    Thread Starter olufikunmi

    (@olufikunmi)

    I figured out it was a caching issue on the website. Is there any way to exclude the countdown component from caching?

    The webpage is https://cftabernacle.org

    Plugin Author Anoop Ranawat

    (@anoopranawat)

    Hello @olufikunmi,

    We have checked its working fine, it’s showing you same because of the cache please clear the cache.
    please check cache plugin settings for excluding it we have no idea about your cache plugin

    Thanks

    I’m having the same problem with wp-rocket.

    Did you solve this problem?

    Thanks

    Plugin Author Anoop Ranawat

    (@anoopranawat)

    Hello,

    sorry for the inconvenience but this is not our issue if another cache plugin created the cache.
    Please check wp-rocket plugin setting and documentation if they provide page and js cache excluding.

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
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