Countdown Theme Doesn’t Work

  • Resolved ibro87

    (@ibro87)


    6 years, 4 months ago

    Hi there,

    Great plugin! However, changes on “Countdown” theme can’t be saved. Do you have any idea how to make this work? Many thanks!

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author NiteoThemes

    (@niteo)

    Hello @ibro87, did you click on a select theme ? and then click on the button “Save all the changes”.
    Paul

    • This reply was modified 6 years, 4 months ago by NiteoThemes.
    Plugin Author NiteoThemes

    (@niteo)

    Also it might issue if you are using MS Edge as there is a bug in the browser preventing to save settings in some cases.

    Thread Starter ibro87

    (@ibro87)

    Hi Paul,

    Yes I did.

    FYI, I am using Google Chrome on MacBook Pro. If there is there anything I can do to save the changes please do let me know. Many thanks.

    Thread Starter ibro87

    (@ibro87)

    Hi Paul,

    I just tried using different browser (Firefox) and the issue still exist.
    I am getting the following error after saving changes: “Fatal error: Call to undefined function sanitize_hex_color() in /home1/ibro/public_html/wp-content/plugins/cmp-coming-soon-maintenance/cmp-settings.php on line 273”
    I just realized that the same problem occurs with “Construct” theme as well.

    However, “Hardwork” theme works perfectly fine on all browsers so I will just stick to this theme for now. Thanks for your help and keep up the good work!

    Plugin Author NiteoThemes

    (@niteo)

    OK, that helps! sanitize_hex_color() function is available since WordPress version 4.6 (currently 4.9.8) so you must run quite old WordPress installation.

    I will make update to our plugin to catch this error as soon as possible but it would be best, if you could update your WordPress to latest version anyway ??

    Alex

    Thread Starter ibro87

    (@ibro87)

    Hi there,

    Updating WordPress to 4.9.8 version fixed the problem. Thank you so much for being such a great support!

    Plugin Author NiteoThemes

    (@niteo)

    Perfect! I am glad you bring up this isssues – I will make update anyway for better compatiblity with older WP installations.

    Btw thanks for your review!

    cheers Alex

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @niteo I’ve deleted your offer to login to your user’s site and I’ve temporarily flagged your account. I’m am 100% sure you mean well but please never ask for credentials on these forums.

    https://www.ads-software.com/support/guidelines/#the-bad-stuff

    Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.

    If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.

    Please be aware that repeatedly asking for credentials will result in us asking you to repeatedly stop before escalating up to the plugins team.

Viewing 8 replies - 1 through 8 (of 8 total)
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