Countdown Timer Not Working with Elementor Pro

  • I am working on building out a new site and somewhere down the line the countdown timer stopped working. It was working when I first started development but now it’s not working. When I disable Elementor Pro it starts working agin, but I am not sure what has changed. I have rolled back to previous versions of your plugin as well as Elementor Pro but I can’t find a combination that works? Like I said, when I first started on this site the countdown timer was working. I hope you can help me figure this out as I do not want to disable Elementor Pro. Thanks!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor webnus

    (@webnus)

    Hello @brandomb,

    We need more info of your website and server.
    Please go to wp-dashboard > tools > site health and in the Info Tab click on “Copy site info to clipboard” to save all the required info to the clipboard: https://i.postimg.cc/TPrGsHXY/image.png then go to this link https://pastebin.com/ and paste the info here. Finally, get an info link and send that to us here. With that, we will be able to help you more.

    Please Note: If you are using MEC Addons (any of our pro products), and according to the forum rules, we’re unable to provide support for pro products. Please read the forum guidelines: https://www.ads-software.com/support/guidelines/#the-bad-stuff?

    Regarding the support for the premium products, please read the pinned topic in the forum: https://www.ads-software.com/support/plugin/modern-events-calendar-lite/#bbp-forum-0.

    Best Regards

    Thread Starter brandomb

    (@brandomb)

    Hello and thanks for the reply. I am using a couple of pro addons that were purchased by the client a while back but I have disabled those on the site to show that they are not the cause of the issue and are not what I am asking for help with. Hopefully that will help me get some answers here but if not, I completely understand.

    With those disabled the issue still persists with the free version of MEC and Elementor Pro. When I disable Elementor Pro the countdown time works, when I enable it, it does not.

    https://pastebin.com/JDfN9Yzn

    Plugin Contributor webnus

    (@webnus)

    Hello @brandomb,

    Thanks for reaching out,

    This is forwarded to the developer team, and it will be checked and improved for the next updates.

    Best Regards

    Thread Starter brandomb

    (@brandomb)

    So there is no fix you can help me with?

Viewing 4 replies - 1 through 4 (of 4 total)
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