Counter Not Counting

  • Resolved craigmckee

    (@craigmckee)


    5 years, 8 months ago

    I have a counter that isn’t counting. I think it is to do with either Google Font code in the header or caching plugin? Any suggestions of how I might fix this – sorry I am a real newbie!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Does it count while in the editor?

    Try deactivating the caching plugin. Does it work if you do that?

    Deactivate all of your plugins except Elementor. If this solves the problem, reactivate each plugin one by one, until you spot the problematic plugin. If found, contact that plugin’s developers for help, or use a different plugin.

    Switch your theme (temporarily) to a default WP theme such as Twenty Nineteen to see if your theme is causing an issue. If so, contact the theme’s developers for help, or use a different theme.

    Thread Starter craigmckee

    (@craigmckee)

    It does count in the editor, would that suggest anything specific?

    Lisa R

    (@lisaelementor)

    Hi @craigmckee
    Please file an issue report on our github and our dev team will do their best to help you out.
    https://github.com/elementor/elementor

Viewing 3 replies - 1 through 3 (of 3 total)
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