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Hi,

please check step 1 under the link: https://docs.mashshare.net/article/8-shares-are-not-updating-or-not-accurate

After 24h i’m getting still this message:

{“error”:{“message”:”(#4) Application request limit reached”,”type”:”OAuthException”,”is_transient”:true,”code”:4,”fbtrace_id”:”GcSr9ErMXoR”}}

How much daily traffic you have?
Is it a dedicated server or a shared one with other projects on the same machine?

Please send me your MashShare settings json export file to [email protected]

I’ve send you the e-mail but only got a standard/automated answer from Ilg?t Y?ld?r?m, ..could you please check the mail.

Martin Merten
[email protected]

• This reply was modified 8 years, 1 month ago by mikelneid.

I already did and replied to you via mail. Please do all further conversations via mail. These are landing in our ticket system and makes support easier for us. New update will be released in a few minutes

I am getting the exact same issue with exact same messaging. My daily traffic is only about 300 people a day so I doubt that the limit would have been reached?

Also sent you an email just in case ??

Thanks