• Hi,

    I’m having trouble with the “Counter” and “Typing text” blocs. They’re simply not effective. In other words, my starting number swaps to my ending number in 0.1s (not allowing the “animation desired”, though the duration is set at 3sec) ; the typing texts don’t work neither, only the first word of the list is displayed, no “typing” animation.

    Thank you in advance for your help.

    Pierre

    Oh, and I’m working on PHP 7.2.22 (which I figured might be the source of the problem)

Viewing 4 replies - 1 through 4 (of 4 total)
  • Theme Author shufflehound

    (@shufflehound)

    Hi there,

    Do you have a live link where we could test this behavior in action?

    Best regards,
    Shufflehound team

    Thread Starter pkerbaul

    (@pkerbaul)

    Well, the thing is… my site is under maintenance mode and therefore not accessible for the moment :/

    Still, here is the link towards it : satra-fr.com

    I could try to screen record the issue and send you the video by mail if you’d wish to.

    Thank you,

    Pierre

    Theme Author shufflehound

    (@shufflehound)

    Hi there,

    Screen record would also work, our email can be found at the bottom of our website – https://shufflehound.com/

    Best regards,
    Shufflehound team

    Theme Author shufflehound

    (@shufflehound)

    Hi there,

    We might have one idea – recently we updated the theme and added support for?this accessibility feature, where our theme respects device settings regarding animations. So it looks like you have an option turned on that reduces animations for apps/websites.

    To get the animations working here are some common operating system tutorials on how to turn the animations on or off:

    Let us know if that helps ??

    Best regards,
    Shufflehound team

Viewing 4 replies - 1 through 4 (of 4 total)
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